Review Vacancy
AgencyState Comptroller, Office of the
TitleBusiness Systems Analyst 3, Item #01014
Occupational CategoryOther Professional Careers
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $93530 to $117875 Annually
Appointment Type Contingent Permanent
Minimum Qualifications You must be currently reachable on the appropriate eligible list for this title or eligible to transfer under Section 52.6 of the Civil Service Law.
52.6 Transfer:
To 52.6 transfer to a Business Systems Analyst 3, salary grade (SG)-25, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-23 or above.
To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)
Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.
Duties Description Act as the Manager of the Release Management Team
• Manage and oversee all tasks associated with the release activities required to support system infrastructure and application changes in PeopleSoft, Oracle Policy Automation, FileNet, DataCap and any other integrated platforms.
• Work directly with the other POST Team Managers to ensure the effective coordination of all POST activities.
• Work directly with the POST Director and Assistant Director to ensure that all team activities are fully aligned with the bureau’s mission and guiding principles.
Provide oversight and support for existing business processes and systems in all functional areas of the Retirement System
• Oversee staff who:
o Work with stakeholders to support existing business processes and system components.
o Document and categorize existing business processes.
• Work directly with operational bureau managers and staff in order to design and implement timely and effective solutions required to maintain existing functionality.
Oversee business process analysis activities
• Oversee staff who:
o Work with stakeholders to analyze potential or actual changes to their business processes and systems.
o Facilitate the elicitation, documentation and tracking of new business requirements.
o Work with stakeholders to conduct the analysis necessary to determine the capability fits and gaps of existing or proposed system components.
o Facilitate the development of new business process designs.
• Assist with cost / benefit analysis activities.
o Work directly with operational bureau managers and staff in order to facilitate, coordinate and complete the numerous activities required as business owners of the Analysis Phase of the System Development Life Cycle.
Oversee business process design activities
• Oversee staff who:
o Work with stakeholders to create functional and configuration design specifications.
o Ensure that design specifications provide the clarity required to allow operational bureau managers and staff to knowledgably perform their roles as approvers of all new business processes.
o Ensure that design specifications provide the clarity required to allow technical managers and staff to knowledgably perform their roles as developers of the system related components for new business processes.
o Ensure that solutions are consistent enterprise-wide whenever it is appropriate.
• Work directly with operational bureau managers and staff in order to facilitate, coordinate and complete the numerous activities required as business owners of the Design Phase of the System Development Life Cycle.
Support system development activities
• Oversee staff who:
o Work with stakeholders to answer inquiries and provide additional information to assist the developers who are building / modifying system components.
o Provide support for technical testing activities as necessary
• Work directly with operational bureau managers and staff in order to facilitate, coordinate and complete the numerous activities required to support the Build Phase of the System Development Life Cycle.
Oversee user testing activities
• Oversee staff who:
o Work with stakeholders to design and develop user test plans that effectively validate that all business process and system requirements have been met. Facilitate the execution of user test plans.
o Work with business and technical staff to analyze any problems identified during the user testing process and develop solutions that effectively address those problems.
• Work directly with operational bureau managers and staff in order to facilitate, coordinate and complete the numerous activities required as business owners of the User Testing Phase of the System Development Life Cycle.
Oversee deployment activities
• Oversee staff who:
o Work with stakeholders to design and develop deployment plans that allow for the effective and efficient implementation of all new business processes and system components.
o Facilitate the execution of deployment plans.
o Work with business and technical staff to analyze any problems identified during the deployment process and develop solutions that effectively address those problems.
• Work directly with operational bureau managers and staff in order to facilitate, coordinate and complete the numerous activities required as business owners of the Deployment Phase of the System Development Life Cycle.
Staff supervision
• Directly oversee and supervise the activities of three Business Systems Analyst 2s.
o Enforce proper adherence to time and attendance rules.
o Communicate and enforce standards of professional conduct.
o Administer probationary processes (as necessary)
o Communicate performance expectations and evaluate staff performance.
o Manage training plans to ensure staff is trained as necessary to fully perform their duties at the highest level of competence.
Leadership and teamwork
• Project a positive outlook and attitude.
• Be flexible and receptive to new assignments based on evolving business needs, system capabilities and resource availability.
• Enable and empower subordinate staff to perform their duties independently whenever possible.
• Set example for subordinate staff by completing assignments promptly and with high quality.
• Be collaborative and cooperative.
• Embrace ownership of business activities and be accountable for effectively performing the duties associated with that ownership role.
• Maintain an environment that fosters and supports creative solutions and continuous improvement.
• Maintain a working environment that is committed to attracting, developing, and retaining a competent and highly motivated workforce.
Additional Comments Desired Competencies
• Practical experience with the System Development Life Cycle throughout all phases of solution delivery.
• Experience using recognized business analysis methodologies such as business process flows, fit-gap analysis
• Experience creating configuration and functional design specifications.
• Experience developing test scenarios, scripts and data, and reviewing test results.
• Experience working with an Enterprise Resource Planning (ERP) system such as PeopleSoft.
• Strong interpersonal skills, particularly in verbal and written communication.
• Strong troubleshooting, problem solving and organizational skills.
• Ability to interact and work well with technical and business staff.
• Ability to work well in a team environment.
• Strong presentation skills.
• Strong supervision skills.
Telecommuting:
The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s duties and work performance are aligned with telecommuting they may be allowed to do so. Upon approval to telecommute, OSC employees may telecommute up to 5 days per pay period.
Reasonable Accommodation:
The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.
Equal Opportunity Employment:
The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.
Some positions may require additional credentials or a background check to verify your identity.
Email Address recruit@osc.ny.gov
Address
Street Office of Human Resources
110 State Street, 12th Floor
Notes on ApplyingSubmit a clear, concise cover letter and resume stating how you meet the above minimum qualifications to recruit@osc.ny.gov, no later than May 10, 2024. Documents must be sent as unlocked and accessible attachments.
Reference Item #01014(3)-OER-DJH in the subject line of your email and on the cover letter for proper routing.
If you have questions about this vacancy, please contact this Division representative:
Division contact: Dana Pickett, dpickett@osc.ny.gov
When responding, please include the reference number and letters listed in this section only. The OER ID # should not be included.