Review Vacancy

Date Posted: 05/06/22
Applications Due: 05/21/22
Vacancy ID: 104403

Position Information

AgencyMental Health, Office of

TitleMental Health Program Specialist 3 (Clinical), Central Office;

Occupational CategoryOther Professional Careers

Salary Grade661

Bargaining UnitM/C - Management / Confidential (Unrepresented)

Salary RangeFrom $82383 to $104135 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 20%


Workweek Mon-Fri

Hours Per Week 37.5


From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes


County Albany

Street Address NYS Office of Mental Health

44 Holland Avenue

City Albany


Zip Code12229

Job Specifics

Minimum Qualifications Candidates must have one year of permanent status as a Mental Health Program Specialist 3 (Clinical), M-1, and be eligible for lateral transfer OR be eligible to transfer via Section 52.6 of the Civil Service Law.

This position requires visitation to hospitals and/or other health care settings and direct interaction with patients and patient care staff. Upon appointment, the candidate must be fully vaccinated or willing to become fully vaccinated against COVID-19. Candidates who are not fully vaccinated against COVID-19 may not start working until two weeks after their first dose of a COVID-19 vaccine.

Duties Description The Office of Mental Health (OMH) is seeking a qualified candidate for the position of Mental Health Program Specialist 3 (Clinical), M-1, to work within the Office of the Chief Medical Officer, Office of Quality Improvement, Clinical Risk Management Unit. The Mental Health Program Specialist 3 (Clinical) functions as one of the Clinical Risk Managers (CRM) in the Office of Quality Improvement. The Mental Health Program Specialist 3 (Clinical) functions as one of the Clinical Risk Managers (CRM) in the Office of Quality Management. The Clinical Risk Manager is assigned geographic responsibility for State operated and State licensed programs within a specific catchment area. These functions and responsibilities are essential to OMH's mission of maintaining safe, therapeutic, recovery-oriented services to NYS residents with mental health issues.

Specific duties to be performed may include, but are not limited to, the following:

• Incidents: Review all State PC and Licensed provider incidents. Assess each incident for content and appropriateness of response. Assign a level of follow up that is commensurate with the severity of the incident. Contact the provider by phone, letter, e-mail or make an onsite visit. Obtain information and assess follow up actions taken. Advise supervisor as appropriate. Identify providers with ineffective risk management programs and take appropriate actions. Analyze and trend incident data to identify high risk patterns that require attention.

• Participate in, conduct, facilitate and/or review On-site investigations: Conduct site visits and investigations at State and Licensed Mental Health facilities. Write reports, participate in briefings, review responses. Review provider response to report recommendations. Follow up with provider agencies to ensure that appropriate actions have been taken.

• Field Office Work Assignments and Coordination: Work collaboratively with the Field Office for the assigned OMH region. Maintain a strong working relationship with key field office staff. Solicit Field Office staff input as appropriate in CRM work assignments. Participate on request in Field Office work activities. Participate in Field Office licensing staff meetings on a scheduled basis to maintain effective coordination and communication.

• Sentinel Events: Identify serious incidents, in assigned geographic area(s), that meet the Joint Commission criteria to be considered a Sentinel Event. Ensure that correspondence is disseminated to the provider indicating such and request that a Root Cause Analysis (RCA) be completed. Review the RCA to ensure that it is thorough and credible. Present RCA for final approval.

• Special Investigators and Quality Improvement Trainings: Participate in training sessions, on a biannual basis, designed to educate State Operated and State Licensed providers on the practices and techniques associated with conducting a comprehensive Special Investigation. Routinely monitor the quality of Special Investigations from State and Licensed programs. Conduct other quality improvement trainings as assigned.

Additional Comments The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a particular focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. The Office of Mental Health embraces diversity and promotes a workplace in which individual differences are recognized, appreciated, and respected. The New York State Office of Mental Health is an equal opportunity/affirmative action employer.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Sarah Mahar


Fax 518-486-3897

Email Address


Street NYS Office of Mental Health

44 Holland Avenue

City Albany

State NY

Zip Code 12229


Notes on ApplyingTo be considered for this position, interested candidates should email a cover letter and resume in Microsoft Word or PDF format to Please include the title of the position and Vacancy ID #104403 in the subject line of your email when applying.

You are advised that, should you accept a job offer with the Office of Mental Health, you may be required to be fingerprinted and pay a fingerprint fee.