Position Information

NY HELPNo

AgencyCivil Service, Department of

TitleTest Center Supervisor

Occupational CategoryNo Preference

Salary GradeNS

Bargaining UnitNone listed

Salary RangeFrom $24 to $24 Hourly

Employment Type Per Diem

Appointment Type Temporary

Jurisdictional Class Unclassified Service

Travel Percentage 10%

Schedule

Workweek Other (see below)

"Other" Explanation Saturday OR Sunday of the test date (typically 10 hours or lessen exam, an exam is not held every Saturday OR Sunday) No. Hours per Week varies.

Hours Per Week 0-12

Workday

From 7 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Albany

Street Address Empire State Plaza, 700 Washington Avenue, 45 Delaware Ave, Columbia Turnpike Rensselaer

145 Wolf Road, 1 Raider Blvd, 1400 WashingtonAve, 962 Luther Rd, 80 Vandenburgh Ave, 25 Kniskern Ave

City Albany

StateNY

Zip Code12239

Job Specifics

Minimum Qualifications • Possession of a High School Diploma or GED.
• Two years of customer service work experience and one year
of supervisory experience.
• Ability to work with a diverse population in a calm and
courteous manner under stressful conditions.
• Ability to operate a personal computer and perform basic
computer functions

Duties Description The Civil Service Test Center Supervisor (TCS) is responsible for
managing and overseeing test administration at a test site or
virtually through the use of a computer and web camera. The
duties of the TCS will include:
• Understanding and complying with all examination guidelines,
policies, and procedures.
• Arranging facility use and planning rooms according to
candidate count.
• Providing assistance to test site staff and candidates.
• Charging of computer testing devices (Chromebooks) prior to
administration of candidate exams (computerized testing).
• Assisting in the set up and distribution of computer testing
devices (Chromebooks) to candidates, as well as assisting
candidates with logging into and completing the submission of
their exams if necessary.
• Utilizing software to virtually proctor candidates in a remote
setting (if necessary)
• Assisting in training monitoring staff in the use of remote
proctoring software.
• Maintaining contact with Civil Service Test Administration staff
before and after the administration of examinations on a given
test date.
• Receiving, distributing, and returning test material in a secure
manner.
• Collecting, cleaning, and returning computer testing devices
(Chromebooks) to the charging cart(s). Securely storing the
charging cart(s).
• Travel will be required throughout the School Districts.

Additional Comments Some positions may require additional credentials or a background check to verify your
identity.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name DCS Monitors

Telephone

Fax

Email Address DCSMonitors@cs.ny.gov

Address

Street Agency Building 1

Empire State Plaza

City Albany

State NY

Zip Code 12239

 

Notes on ApplyingIf interested please submit a copy of your cover letter & resume.
Please include the vacancy ID number in your cover letter or
subject line of your e-mail.