Review Vacancy

Date Posted: 05/18/22
Applications Due: 05/28/22
Vacancy ID: 105114

Position Information

AgencyCriminal Justice Services, Division of

TitleProgram Aide

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade13

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $46983 to $57231 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%


Workweek Mon-Fri

Hours Per Week 37.5


From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes


County Albany

Street Address 80 South Swan Street

Alfred E. Smith Building

City Albany


Zip Code12210

Job Specifics

Minimum Qualifications Permanent service in this title or one year of permanent competitive or 55b/c service in a title SG-11 or higher and otherwise eligible for transfer under Civil Service Law.

Preferred Qualifications:
• The ability to compile reports, charts, or graphs that describe and interpret findings of analysis;
• The ability to express ideas clearly and concisely in verbal and written communications; and,
• The ability to provide leadership and to maintain professional relationships with law enforcement agencies at the federal, state, and local levels as well as the courts.

Duties Description The Program Aide will provide technical support to higher level professional staff, which includes:

• Conduct research, analysis, and problem solving with respect to the initiatives overseen by the Office of Criminal Justice Records, which will require the incumbent to have an understanding of criminal history record information;
• Monitor and evaluate criminal history record information for deficiencies and assist in correcting problems. Monitor and prioritize criminal history exceptions using the Exception Tracking System (ETS). Determine the most suitable correction to improve the criminal history record based on knowledge of the criminal justice process, criminal procedural law and superior and appellate court decisions;
• Collect and analyze ETS statistics to determine category, volume and trends of exceptions. Evaluate data being collected to determine reliability and usability as well as provide recommendations for the type of information needed for improved analysis;
• Utilize ETS to assess the scope and magnitude of the errors being submitted to DCJS and work with supervisors to develop action plans to proactively address these problems;
• Effectively communicate with police departments, district attorneys, courts and the FBI to ensure the criminal history record is updated accurately;
• Prepare and analyze the relationships and trends in data reported by ETS to help advise supervisors of possible system defects and data quality improvements; and,
• Document as is processes and, based on analysis of statistic and trends gathered from ETS, develop recommendations for more efficient, to be processes. Assist in the development of performance metrics for process monitoring.

Additional Comments Candidates from diverse backgrounds are encouraged to apply. DCJS is an equal opportunity employer and is committed to workplace diversity, equity, and inclusion.

REASONABLE ACCOMMODATION: The NYS Division of Criminal Justice Services provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify Kimberly Carr, Equal Opportunity Specialist at (518) 457-2409.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Justine Fritt

Telephone (518) 485-7696

Fax (518) 457-4000

Email Address


Street 80 South Swan Street

Alfred E. Smith Building

City Albany

State NY

Zip Code 12210


Notes on ApplyingPlease send a cover letter and resume to the email/address above. Please reference posting # 105114 on your cover letter.

DCJS was named to the Times Union’s list of Top Workplaces from 2017 through 2021 as voted on by our employees, and received special recognition for fostering new ideas, communication, and training.