Review Vacancy

Date Posted: 05/18/22
Applications Due: 06/02/22
Vacancy ID: 105148

Position Information

AgencyLabor, Department of

TitleOffice Assistant 2 (Customer Service) - Buffalo

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade09

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $37507 to $46103 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 5%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Erie

Street Address 284/290 Main Street

City Buffalo

StateNY

Zip Code14202

Job Specifics

Minimum Qualifications MINIMUM QUALIFICATIONS

Candidates reachable on the Civil Service Eligible list(s) will be canvassed. However, you may also apply if you are eligible for appointment by one of the following qualifications:

70.1 TRANSFER QUALIFICATIONS: One-year of permanent, contingent-permanent, or 55 b/c service in title Grade 7 or higher determined to be similar by Civil Service.

Note: For 70.1 transfers, a comprehensive list of titles approved for transfers is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.

Preferred Qualifications: Ability to initiate and maintain relationships across a diverse set of stakeholders

Duties Description STANDARD DUTIES:

The Office Assistant 2 (Customer Service) duties will include but are not limited to the following:
• perform complicated clerical and office support activities that require substantive knowledge of the program and/or of the program’s governing laws, rules, and regulations;
• process sensitive applications, requests, or inquiries in which management or executive staff may be contacted;
• perform activities that may require coordination with internal or external parties.

Additional Comments Position specific job duties may include occasional altered work schedule or job assignments which require availability and willingness to work occasional evening and/or out-stationed assignments.

IMPORTANT: All Department of Labor employees are required to be tested weekly for COVID-19 unless they are fully vaccinated. Employees who are vaccinated must provide proof of vaccine status through a secure online portal.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Carina Alfeo

Telephone (518)457-1020

Fax EFax: 5184742871@fax.ny.gov

Email Address labor.sm.personnel.jva@labor.ny.gov

Address

Street Building 12 W. Averell Harriman State Office Campus

Room 561

City Albany

State NY

Zip Code 12240

 

Notes on ApplyingCandidates from diverse backgrounds are encouraged to apply. Department of Labor is an Equal Opportunity/Affirmative Action Employer. Department of Labor is committed to ensuring equal opportunity for persons with disabilities and workplace diversity.

To be considered for this position, interested applicants should e-mail a cover letter and resume in Microsoft Word or PDF format to labor.sm.personnel.jva@labor.ny.gov. Please include the title, location and vacancy ID #105148 you are applying for in the subject line of your e-mail. Failure to do so may result in the delay of processing your application.

In order to qualify you for the position, when you have current or prior New York State employment, you may be contacted by the NYSDOL Personnel Bureau for your social security number to confirm your employment history.