Position Information

NY HELPNo

AgencyEducation Department, State

TitleEducation Credentials Specialist 2, (Open to NYS employees only), Box OP-1577/19800

Occupational CategoryNo Preference

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $79325 to $100342 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address Office of the Professions

Division of Professional Licensing Services

City Albany

StateNY

Zip Code12234

Job Specifics

Minimum Qualifications MINIMUM QUALIFICATIONS:

Reassignment: Candidates must have one year of permanent competitive or 55b/c service as an Education Credentials Specialist 2.

Eligible List Appointment: Candidates must be reachable on the Education Credentials Specialist 2 Civil Service eligible list. If you are on the Civil Service eligible list for this title, you may receive a canvass letter. You must complete and return it as instructed on the letter.

Section 70.1 Transfer: Candidates must have one year of permanent competitive or 55b/c service as an Assistant in Professional Education or Assistant in Teacher Education.

Provisional Appointment: In the absence of an eligible list with three or more candidates willing to accept a position, a non-permanent provisional appointment may be considered. For non-permanent provisional appointment, candidates must have one year of permanent competitive or 55b/c service as an Education Credentials Specialist 1. Provisional candidates must take the examination for Education Credentials Specialist 2 when it is next offered, and must be reachable on the resulting eligible list to maintain employment.

Duties Description The New York State Education Department’s (NYSED) Office of the Professions (OP) is seeking candidates for an Education Credentials Specialist 2 position in the Division of Professional Licensing Services (DPLS). Duties of this position include, but are not limited to, the following:

• Work with the OP Deputy’s Office, Office of Counsel and OP’s attorneys to ensure that FOIL requests are completed in a timely manner and adhere to the correct laws and regulations;
• Maintain accurate records of OP fiscal transactions to ensure that all OP money is properly documented and accounted for, including the payment of vendor and software bills and financial issues related to credit card billing, refunds, and chargebacks;
• Serve as a liaison between all other OP offices, outside vendors, and other state agencies for DPLS, work with other offices to create more efficient workflows, and develop and maintain training materials for all licensing and renewal processes within the unit;
• Develop implementation plans for creating reports regarding DPLS and OP inquiries, improve licensing and renewal processes and workflows, and create enhancements to processes when identified;
• Serve as liaison between OP management and subordinate staff by relaying information from management to subordinate staff to keep communication channels open and constant, and ensure DPLS staff are updated on any new policies and procedures;
• Work with DPLS grade 18’s for all personnel-related issues and OP’s Human Resources (HR) Liaison on all HR-related issues and concerns, work with management to keep policies updated for hiring and training new staff, and maintain accurate and current employee evaluations for all subordinate staff;
• Represent DPLS and OP for all communications with outside agencies and vendors;
• Oversee and monitor the issuance of professional licenses, renewal registrations and licensing and renewal for professional corporations including all customer service functions of these areas;
• Assist DPLS and OP leadership with a variety of issues, including evaluating and implementing process improvement within the current system as well as the new professional licensing and renewal system currently in development; and
• Supervise staff.

Additional Comments CONDITIONS OF EMPLOYMENT: These will be contingent-permanent appointments or temporary provisional appointments. Provisional candidates must take the examination for Education Credentials Specialist 2 when it is next offered and must be reachable on the resulting eligible list to maintain employment. Promotions and transfers may change appointees’ negotiating unit. Candidates should be aware that changes in negotiating units may affect their salary, insurance, and other benefits.

* Leads to a maximum salary of $100,342 based on annual performance advances.

APPLICATION: Qualified candidates should send a resume and letter of interest by December 23, 2022 to opjobs@nysed.gov (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (OP-1577/19800) of the position in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Office of Human Resources Management

Telephone (518) 474-5215

Fax (518) 486-5631

Email Address opjobs@nysed.gov

Address

Street NYS Education Department

89 Washington Avenue, OHRM, Room 528 EB

City Albany

State NY

Zip Code 12234

 

Notes on ApplyingAPPLICATION: Qualified candidates should send a resume and letter of interest by December 23, 2022 to opjobs@nysed.gov (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (OP-1577/19800) of the position in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility.