Review Vacancy
Date Posted: 01/24/23
Applications Due: 02/07/23
Vacancy ID: 122507
Position Information
NY HELPNo
AgencyLabor, Department of
TitleOffice Assistant 2- Customer Service - DEWS
Occupational CategoryClerical, Secretarial, Office Aide
Salary Grade09
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $39022 to $47968 Annually
Employment Type Full-Time
Appointment Type Permanent
Jurisdictional Class Competitive Class
Travel Percentage 20%
Schedule
Workweek Mon-Fri
Hours Per Week 37.50
Workday
From 9 AM
To 5 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? Yes
Location
County Queens
Street Address 90-02 Queens Blvd
City Elmhurst
StateNY
Zip Code11373
Job Specifics
Minimum Qualifications Minimum Qualifications:
If Civil Service Eligible list(s) exist, they will be canvassed. You may also apply if you are eligible for appointment by one of the following qualifications:
To be considered for this position, a review of your state history is needed. Please provide the last four digits of your social security number in your email response or on your resume. If you are not comfortable providing this information in your response, a representative from our office will contact you via phone.
Reassignment Qualifications:
Current Department of Labor employees only, with at least one year of permanent, contingent-permanent, or 55b/c service in an Office Assistant 2- Customer Service if you have less than one year, you must be reachable on the current Office Assistant 2- Customer Service eligible list for this location if one exists.
70.1 Transfer Qualifications:
One year of permanent or contingent-permanent as a Grade 7 or higher determined to be similar by Civil Service.
Note: For all transfers noted, a comprehensive list of titles approved for transfer is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/ .
Preferred Qualifications:
Ability to initiate and maintain relationships across a diverse set of stakeholders.
Duties Description Standard Duties:
The duties of the Office Assistant 2- Customer Service include but are not limited to the following:
• You will perform complicated clerical and office support activities that require substantive knowledge of the program and/or of the programs governing laws, rules, and regulations.
• You will process sensitive applications, requests, or inquiries in which management or executive staff may be contacted.
• You will perform activities that may require coordination with internal or external parties
Additional Comments Position specific job duties may include occasional altered work schedule or job assignments which require availability and willingness to work occasional evenings and/or out-stationed assignments.
Candidate MAY be allowed to telecommute up to 4 days day per pay period dependent upon operational needs.
Candidates with no previous state service will begin at the starting rate of the salary range listed above.
Additional location pay is available for the following counties: Bronx, Kings, Nassau, NYC-Manhattan, Queens, Richmond, Rockland, Suffolk, and Westchester, Dutchess, Orange, and Putnam.
If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, BSCHR@ogs.ny.gov.
Some positions may require additional credentials or a background check to verify your identity.
Contact Information
Name Olivia Labay
Telephone 5184571020
Fax EFax: 5184742871@fax.ny.gov
Email Address labor.sm.personnel.jva@labor.ny.gov
Address
Street Building 12 W. Averell Harriman State Office Campus
Room 561
City Albany
State NY
Zip Code 12240
Notes on ApplyingCandidates from diverse backgrounds are encouraged to apply. Department of Labor is an Equal Opportunity/Affirmative Action Employer. Department of Labor is committed to ensuring equal opportunity for persons with disabilities and workplace diversity.
To be considered for this position, interested applicants should e-mail a cover letter and resume in Microsoft Word or PDF format to labor.sm.personnel.jva@labor.ny.gov. Please include the title, location and vacancy ID#122507 of the position you are applying for in the subject line of your e-mail. Failure to do so may result in the delay of processing your application.
In order to qualify you for the position, when you have current or prior New York State employment, you may be contacted by the NYSDOL Personnel Bureau for your social security number to confirm your employment history.
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