Review Vacancy
Date Posted: 01/26/23
Applications Due: 02/10/23
Vacancy ID: 122655
Position Information
NY HELPNo
AgencyJustice Center For The Protection Of People With Special Needs
TitleAdvocacy Specialist 4
Occupational CategoryEnforcement or Protective Services
Salary Grade25
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $88161 to $111111 Annually
Employment Type Full-Time
Appointment Type Permanent
Jurisdictional Class Non-competitive Class
Travel Percentage 30%
Schedule
Workweek Mon-Fri
Hours Per Week 37.50
Workday
From 9 AM
To 5 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? Yes
Location
County Monroe
Street Address 2165 Brighton Henrietta Townline Rd.
City Rochester
StateNY
Zip Code14623
Job Specifics
Minimum Qualifications Promotional: One year of permanent service as an Advocacy Specialist 3; OR
Candidates must have a Bachelor's degree in a human services field AND four years of experience as an advocate or service provider in the field of rehabilitation, developmental disabilities or mental health; OR
A Master's degree in a human services field AND three years of experience as an advocate or service provider in the field of rehabilitation, developmental disabilities or mental health.
Preference will be given to candidates currently serving, or who have served, in a Advocacy Specialist 3, SG-23 position with the NYS Justice Center, NYS Office of Mental Health, NYS Office for People with Developmental Disabilities, or NYS Office for the Aging.
Duties Description Under the supervision of IFSU Director, the Advocacy Specialist 4 would:
• Assist Unit Director with strategic direction and establishing priorities for supervision of 18-person unit, in regional office locations throughout the state, responsible for providing support and assistance to individuals and families contacting the Justice Center.
• Assist with all grant management responsibilities and reporting.
• Directly supervise 4-person team, which includes 3 supervisors and 1 Ombudsman, in regional office locations throughout the state.
• Provide technical assistance and develop the processes and procedures necessary to promote and enhance the Individual and Family Support Unit’s functions and directly assist with expansion of the Ombudsman program and its functions.
• Modify processes and conduct quality assurance to enhance efficiency of response to stakeholder concerns and to ensure accuracy of data for reporting purposes.
• Assist with implementation of Key Performance Initiatives and Internal Control processes.
• Provide oversight and support related to contact merging processes for IFSU and newly released familiar callers VPCR module.
• Foster communication with key State Oversight agencies of the Justice Center and facilitate responses to cases.
• Engage in and expand opportunities for outreach to parents, individuals, crime victim/law enforcement, and self-advocacy groups.
• Collaborate with different business units of the Justice Center to assist with the preparation and delivery of advocacy-related training or presentation materials.
• Create, review, and provide reporting on metrics, trends, and other relevant data related to unit functions.
• In the absence of the Director, assume needed duties to ensure operations.
• Statewide travel required 30%.
Additional Comments The New York State Justice Center for the Protection of People with Special Needs (Justice Center) is charged with protecting over one million New Yorkers under the care or jurisdiction of six state agencies. The following list outlines several of the Justice Center’s key responsibilities:
• Advocate on behalf of individuals with disabilities and provide oversight of quality of care.
• Operate a centralized, statewide 24-hour hotline and incident reporting system staffed by trained personnel.
• Operate a statewide register that contains the names of individuals found responsible for egregious or repeated acts of abuse or neglect.
• Centralize and perform functions relating to criminal history background checks.
• Investigate serious allegations of abuse and neglect.
• Prosecute criminal acts of abuse and neglect.
• Analyze abuse patterns and trends in order to prevent future occurrences.
NOTE: You are advised that should you accept a job offer with this agency, you may be required to be fingerprinted and pay for the cost of the fingerprinting fee. Some positions may require credentials or a background check to verify your identity.
Some positions may require additional credentials or a background check to verify your identity.
Contact Information
Name Human Resources/JM
Telephone 518-549-0231
Fax 518-549-0462
Email Address jc.sm.HRresumes@justicecenter.ny.gov
Address
Street 161 Delaware Ave
City Delmar
State NY
Zip Code 12054
Notes on ApplyingPlease submit cover letter along with a clear and concise resume detailing how you meet the minimum qualifications for this position as listed in Specifics to jc.sm.HRresumes@justicecenter.ny.gov and indicate the Position Title & Vacancy ID number for which you are applying.
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