Position Information

NY HELPNo

AgencyDASNY - Dormitory Authority of the State of New York

TitleIS Internship - Infrastructure and Helpdesk Support

Occupational CategoryI.T. Engineering, Sciences

Salary GradeHourly

Bargaining UnitNone listed

Salary RangeFrom $20 to $20 Hourly

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Albany

Street Address 515 BROADWAY

City ALBANY

StateNY

Zip Code12207

Job Specifics

Minimum Qualifications Minimum Qualifications

Must be a full-time matriculated undergraduate (sophomore level or above), or first year graduate student pursuing a degree in computer engineering, computer science, information technology, or related field.

Essential Skills

Excellent oral and written communications skills.
Demonstrated organizational skills and ability to prioritize.
Proficiency in PC applications such as Outlook, Excel, Access, Word, and PowerPoint.
Ability to work on PC’s, troubleshoot problems, monitor system health, and perform daily system operations tasks.
Knowledge of Office 365 applications.
Knowledge of Windows server setup, and Active Directory management.

Duties Description Primary Purpose

 Under the supervision of Information Services staff, serves in a temporary capacity as a Dormitory Authority student intern and assists with a wide range of technical support projects.

 Essential Functions

 Assist with the following functions and undertake special assignments as directed.

Troubleshoot and remediate infrastructure (Windows servers, network) problems.
Troubleshoot and remediate PC hardware and software problems.
Software upgrade on servers and PCs
Office 365 applications support
IT Helpdesk operations support
PC imaging and setup
Day-to-day operations for the maintenance of Active Directory (AD) including creation and maintenance of user accounts, AD groups, and network passwords.
Other duties as assigned.
Must adhere to the NYS Information Security Policy Standards established and issued by the Office of Cyber Security and Critical Infrastructure Coordination. (Standards can be found on the Intranet.)
Student interns are subject to and must comply with applicable laws, policies, procedures, and expectations for DASNY.

Additional Comments DASNY provides financing and construction services to public and private universities, not-for-profit healthcare facilities, and other institutions which serve the public good.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Dinika Benedict

Telephone

Fax

Email Address Recruiting@dasny.org

Address

Street 515 BROADWAY

City ALBANY

State NY

Zip Code 12207

 

Notes on ApplyingPlease copy and paste the link to your browser to apply:

https://recruiting.ultipro.com/DOR1000DASNY/JobBoard/fa77be2f-2f91-4253-a56e-02d5460585df/Opportunity/OpportunityDetail?opportunityId=32317586-a7c7-4e28-8fab-b11ce4343f15&sourceId=51d22c90-91cb-4dbb-9cc2-8cd94492d1fb

DASNY is an Equal Employment Opportunity employer committed to excellence and diversity.
All qualified candidates are encouraged to apply.