Review Vacancy

Date Posted: 12/01/23
Applications Due: 12/15/23
Vacancy ID: 145274

Position Information


AgencyHealth, Department of

TitleProgram Aide - 98304

Occupational CategoryOther Professional Careers

Salary Grade13

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $50347 to $61330 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%


Workweek Mon-Fri

Hours Per Week 37.5


From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes


County Albany

Street Address Division of Health Plan Contracting and Oversight

99 Washington Ave

City Albany


Zip Code12210

Job Specifics

Minimum Qualifications Permanent: NYS employee with one year or more of permanent or contingent-permanent competitive service as a Program Aide, G-13 or a current NYS employee with one year of permanent or contingent-permanent competitive service in a title allocated to G-11 or higher, and eligible for transfer to Program Aide under Section 70.1 of the Civil Service Law.

Provisional Candidates: Current DOH employee and 1 year of permanent competitive or service in a G-5 or higher clerical, secretarial, keyboarding or paraprofessional title set in an office environment. Qualifying titles are available at:

If three or fewer NYS DOH promotional candidates respond to this posting, the agency may, at its discretion, nominate a qualified employee for non-competitive promotion under the provisions of Section 52.7 of the NYS Civil Service Law. Employees must have one year or more of
permanent or contingent-permanent service as described above. If
certified by Civil Service, mandatory reemployment list candidates
must be considered first for appointment to this title. Candidates
being considered under this provision must not have either failed to
pass, or failed to apply for (if qualified), the last holding of the
Agency Program Aide examination, #00-340, held on January 7, 2017.
Provisional appointees will be required to apply for and take the
next Civil Service examination announced for this title, and achieve
a high enough score to be immediately appointable from the
resulting eligible list, in order to maintain employment.

Preferred Qualifications: Excellent organizational, written, interpersonal, and communication (both written and oral) skills; Experience in handling confidential information; Strong attention to detail; Previous experience in scheduling and facilitating meetings including managing multiple staff calendars and preparing/disseminating meeting minutes; Ability to manage and prioritize multiple tasks and maintain accurate records and filing systems, including the creation of efficient and effective electronic filing systems; Experience using various computer software, such as, Microsoft Office products (Outlook, Word, Teams, Excel and Power Point), WebEx, Zoom and Adobe Pro.

Duties Description Within the Division of Health Care Plan Contracting & Oversight, Bureau of Managed Care Certification and Surveillance (BMCCS), the incumbent will provide day-to-day professional administrative support to BMCCS. The incumbent is responsible for: maintaining calendars and scheduling meetings using conference rooms as well as technologies such as Microsoft Outlook, WebEx, Zoom and Microsoft Teams; preparing letters/emails, reviewing and evaluating documents for accuracy, clarity, spelling and grammar, etc., routing for appropriate approvals and tracking progress; creating and maintaining electronic filing systems, ensuring adherence to all applicable policies and procedures; completing Travel requests and expense reports, as needed; timely distribution and flow of mail, maintaining mail logs; ensuring electronic and paper documents, including meeting minutes, reports, records, letters and memos, are filed properly and can be retrieved when needed; and providing phone and administrative backup, arranging backup coverage when needed. Other activities as may be deemed necessary in response to the changing needs of the Bureau.

Additional Comments Permanent, or provisional, full-time, competitive appointment. Transfer candidates may be asked for their social security number to verify transfer eligibility.

If there are three or fewer qualified DOH promotional candidates interested in appointment to this position, a permanent appointment may be made pursuant to Section 52.7 of the Civil Service Law. To be eligible, candidates must be an employee of the Department of Health and have one year of permanent competitive service as described on the above referenced examination announcement (

Provisional appointee will be required to take the next Civil Service Program Aide promotion examination, and be immediately appointable from the resulting eligible list, to maintain employment. ""For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit:

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Human Resources Management Group, MVS/PA/98304

Telephone 5184861812

Fax 5184733395

Email Address


Street Room 2217, Corning Tower Building, Empire State Plaza

City Albany

State NY

Zip Code 12237


Notes on Applying Please submit your resume and cover letter as one (1) document, preferably in PDF format, by email to, with Reference MVS/PA/98304 included in the subject line or by mail to Human Resources Management Group, MVS/PA/98304, Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position.