Review Vacancy

Date Posted: 12/06/23
Applications Due: 12/21/23
Vacancy ID: 145565

Position Information


AgencyGeneral Services, Office of

TitleBusiness Systems Analyst 2 - VID 145565

Occupational CategoryOther Professional Careers

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $81705 to $103350 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%


Workweek Mon-Fri

Hours Per Week 37.5


From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes


County Albany

Street Address Harriman State Campus

City Albany


Zip Code12226

Job Specifics

Minimum Qualifications CURRENT STATE EMPLOYEES:
Current New York State employee with one year or more of qualifying permanent service in a position allocated to a Grade 21 or above and eligible for transfer under Section 70.1 or 52.6 of the Civil Service Law.

Preferred Qualifications:
• Entry Certificate in Business Analysis (ECBA), Certification of Competency in Business Analysis (CCBA), or Certified Business Analysis Professional (CBAP) certification preferred

Individuals that meet the qulaifications below AND have 55b/c eligibility are encouraged to apply. If applying using your 55b/c status, please provide a copy of your current 55b/c eligibility letter.

For additional information regarding 55b/c and/or how to apply please visit the Civil Service webpage

Minimum Qualifications:
Either A:
A bachelor’s degree or higher AND three years of business analysis* experience where your primary duty was performing three of the five following activities:
1. Using business analysis techniques to elicit requirements as the foundation for the solution to the organization's business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, or JAD Sessions).
2. Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis).
3. Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirements; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirement Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, or Change Management Analysis).
4. Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals.
5. Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.

A bachelor?s or higher degree AND possession of a Level 2 International Institute of Business Analysis/Certification of Capability in Business Analysis (IIBA/CCBA) Certification** AND one year of business analysis* experience where your primary duty was performing three of the five activities listed above.

Possession of a Level 3 International Institute of Business Analysis/Certified Business Analysis Professional (IIBA/CBAP) Certification.**

Preferred Qualifications:
• Entry Certificate in Business Analysis (ECBA), Certification of Competency in Business Analysis (CCBA), or Certified Business Analysis Professional (CBAP) certification preferred

Duties Description Duties include but may not be limited to:
• Perform system research and information gathering activities.
• Review and document current “as-is” state of the business process or function including creating flow charts and process models.
• Document future state business processes or functions including creating flow charts and process models.
• Identify and document business process changes or enhancements required by procedural changes or by changes to laws and statutes.
• Document, communicate, and validate requirements throughout the system, process, or product/service development lifecycle for all changes to processes that would enable the organization to achieve its goals.
• Develop plans for requirements and system design sessions, ensure that agency needs are appropriately documented, and proposed solutions are adequately vetted with all stakeholders before implementation.
• Write business system documentation.
• Validate requirements throughout the business analysis process.
• Develop business process flows, fit-gap analyses, or functional designs) solutions to improve the efficiency and effectiveness of the business processes.
• Communicate business process and system requirements to system developers (ITS or SI vendors) and program staff.
• Develop test scenarios, scripts, and data; review test results; and assess the implementation of appropriate solutions to ensure they perform to the required specifications and achieve the design capabilities.
• Review and analyze business process deficiencies requiring resolution during or after implementation.
• Evaluate information gathered from multiple sources, reconcile conflicts, breakout into details and summarize into general information.
• Assist agency business owners resolve issues on requests for new reports, changes to data displays, and general functional tasks.
• Document requests for system changes and assistance through a triage/governance process.
• Document recurring issues to provide end-users and internal Help Desk with FAQs to assist users and minimize support requirements.
• Identify and recommend updates/upgrades to current technologies, including training and user acceptance.
• Assist stakeholders in creating business practices that enhance the user experience.
• Create Requirements Traceability Matrices as required for projects.
• Perform the full range of supervisory responsibilities.
• Perform other duties and special projects as required.

Additional Comments NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agency’s Telecommuting Program Guidelines.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Human Resources/JHG

Telephone 518-473-5282

Fax 518-486-1631

Email Address


Street NYS Office of General Services, HRM

31st Floor Corning Tower, Empire State Plaza

City Albany

State NY

Zip Code 12242


Notes on ApplyingPlease submit a cover letter and/or resume detailing how you meet the minimum qualifications. Indicate the Position Title & Vacancy ID number of each position you are applying to.