Position Information

NY HELPYes

AgencyPeople With Developmental Disabilities, Office for

TitleOffice Assistant 2 (Keyboarding)(Quality Mgmt Dept) (NY HELPS) - EOA #2025-01

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade09

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $44799 to $54284 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County New York

Street Address 25 Beaver Street

Quality Management Dept.

City New York

StateNY

Zip Code10004

Job Specifics

Duties Description POSITION DESCRIPTION:
The Office Assistant 2 (Keyboarding) will report to the Director of Quality Management or their designee and will provide clerical and office support to professional staff assigned to the Metro DDSO Quality Management Department and is the initial point of contact for the Director of Quality Management.

PRIMARY DUTIES AND RESPONSIBILITIES:
• Working knowledge of Microsoft applications, Windows XP, Microsoft Word, Outlook, Excel, PowerPoint, and willingness to learn other databases.

• Assist Quality Management with all required administrative tasks and responsibilities as assigned.

• Ensure confidential documentation are signed and filed in accordance with standard of practice.

• Coordinate and schedule office meetings and conferences as needed.

• Prepare Incident Review Committee agenda, complete IRC meeting minutes, and IRC tracking system.

• Document follow-up efforts, compile information, and prepare plans of Corrective Actions to be provided to Division of Quality Improvement.

• Schedule meetings with advance notification and attend meetings for the purpose of recording minutes as needed.

• Prepare correspondence reports and communicate effectively with people on the phone and in person.

• Interact with Office of Investigations and Internal Affairs/Drive Cam Unit and maintain tracking system for DriveCam incidents.

• Maintain Master Incident Log, Employee Relations Office tracking system, and incident tracking clusters.

• Maintain Administrator on Duty calendar which includes planning and scheduling AOD assignments and changes as they occur on Office 365.

• Provide support for DEI initiatives as needed.

• Provide support for Quality Council meetings as needed.

• Perform other related duties as assigned.

This position will be subject to additional duties related to the Quality Management Department.

LinkedIn: https://www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all
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Minimum Qualifications COMPETITIVE MINIMUM QUALIFICATIONS:
You must be reachable for appointment on the current Civil Service eligible list used for filling this title.

NON-COMPETITIVE MINIMUM QUALIFICATIONS:
One year of clerical experience where most work time is spent performing keyboarding, data entry, chart compilation or arrangement, or various tasks involving typing into computerized systems. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.

PROMOTION:
One year as an Office Assistant 1; or one year of permanent service in a clerical or keyboarding title allocated to Grade 6 or higher.

TRANSFER QUALIFICATIONS:
Candidates must have one year of permanent competitive, non-competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: https://careermobilityoffice.cs.ny.gov/cmo/gotit/index.cfm.

Additional Comments This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). HELPS Program titles may be filled via a non-competitive appointment. This means that you do not need to take an exam to qualify, but you do need to meet the minimum qualifications of the title.

At a future date (within one year of permanent appointment), employees hired under NY HELPS are expected to have their permanent non-competitive employment status converted to permanent competitive status. You will not have to take an exam to gain permanent competitive status.

• Please note that starting salary for this title reflects the downstate adjustment. Posted Hiring Salary includes the sum of the statutory hiring rate for Grade 9 ($41,399) and Downstate Adjustment ($3,400). Downstate Adjustment is added to the job rate ($50,884).

• If you are currently a New York State employee serving in a permanent competitive qualifying title and eligible for a transfer via Section 70.1 of the Civil Service Law, you may be appointed to this title as a permanent competitive employee.

• For CSEA positions: Local Bidding Agreements will be honored.

• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume.

• All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.

• If you are employed by state government you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice.

• Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA). If an employee or job applicant believes that they need a reasonable accommodation, they should contact the Reasonable Accommodation Unit at (518) 486-7222 or email accommodationrequests@opwdd.ny.gov to obtain information and RA forms.

• Savings programs such as the U.S. Savings Bond and the College Savings Plan.

• Voluntary pre-tax savings programs such as Health Care Spending Account and the Dependent Care Advantage Account offer employees options to pay for uncovered health care expenses or dependent care expenses.

• Access to the Employee Assistance Program (EAP) an assessment and referral service that connects employees with local service providers and support services to address their personal needs.

• Life insurance and Disability insurance.

• The New York State Deferred Compensation Plan is a voluntary retirement plan that offers employees the option to invest a part of their salaries for retirement on a tax-deferred basis.

• Paid Holidays and Leave:
° Thirteen (13) paid holidays each year.
° Thirteen (13) days of paid vacation leave initially.
° Five (5) days paid personal leave each year.
° Thirteen (13) days of paid sick leave each year (PEF/CSEA), which may carry over from year to year.
° Up to three (3) days professional leave each year to participate in professional development events.

• Health Care Coverage:
Employees and their eligible dependents can choose from a variety of affordable health insurance programs. Employees are provided family dental and vision plans at no extra cost.

• Paid Parental Leave:
Paid Parental Leave allows eligible employees to take up to 12 weeks of paid leave at full pay for each qualifying event. A qualifying event is defined as the birth of a child or placement of a child for adoption or foster care.

• Retirement Program:
Participate in The NYS Employees’ Retirement System (ERS), which is recognized as one of the best-managed and best-funded public retirement systems in the nation.

• Professional Development and Education and Training:
NYS offers training programs and tuition assistance to eligible employees to maintain and increase their professional skills and prepare them for promotional opportunities. For more information, please visit https://oer.ny.gov/training-and-professional-development.

• Additionally, the Public Service Workshops Program (PSWP) offers certain professional training opportunities for PEF represented and M/C designated employees that may grant continuing education credits towards maintaining professional licensure. For more information, please visit https://oer.ny.gov/public-service-workshops-program-pswp.

• OPWDD is an Equal Opportunity/Affirmative Action employer dedicated to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Metro NY DDSO - Human Resources

Telephone

Fax 646-766-3491

Email Address Metro.Careers@opwdd.ny.gov

Address

Street 2400 Halsey Street

Human Resources Office

City Bronx

State NY

Zip Code 10461

 

Notes on ApplyingPlease email your resume to Metro.Careers@opwdd.ny.gov and reference EOA #2025-01or vacancy ID in your email.