Position Information

NY HELPYes

AgencyCorrections and Community Supervision, Department of

TitleOffice Assistant 2 Customer Service (NY HELPS)

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade09

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $41399 to $50884 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

"Other" Explanation Hours will be discussed during interview

Hours Per Week 37.5

Workday

From 12 AM

To 12 AM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Albany

Street Address NYS Department of Corrections and Community Supervision - Industries

550 Broadway

City Menands

StateNY

Zip Code12204

Job Specifics

Duties Description To be discussed at time of interview.

Minimum Qualifications Eligible for reassignment, transfer, or reachable for appointment from the appropriate eligible list.

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). (*Please see below for further information).

Must be a qualified employee of New York State and have had one year of permanent competitive or 55-b/55-c service as follows:

Promotional Qualifications: Must be a qualified employee of New York State and have had one year of permanent competitive or 55-b/55-c service as an office assistant, clerical, or keyboarding title allocated to Grade 6 or higher.

Qualifying titles are available at: https://www.cs.ny.gov/examannouncements/announcements/38687titles.cfm

Non-Competitive Qualifications: One year of clerical experience where most work time is spent performing mathematical operations, and/or clerical activities related to mathematical operations.

*For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to complete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Laura Lemons, Human Resources Specialist 1

Telephone

Fax 518-453-8463

Email Address Laura.Lemons@doccs.ny.gov

Address

Street NYS Department of Corrections and Community Supervision

1220 Washington Avenue, Building 4

City Albany

State NY

Zip Code 12226