Position Information

NY HELPYes

AgencyTemporary and Disability Assistance, Office of

TitleHomeless Services Representative 1 (NY HELPS)

Occupational CategoryOther Professional Careers

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $65001 to $82656 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address Division of Shelter Oversight and Compliance

40 North Pearl Street

City Albany

StateNY

Zip Code12243

Job Specifics

Duties Description Duties of the Homeless Services Representative 1 positions will include, but will not be limited to, the following:
• Coordinating and assisting with new homeless shelter openings outside of New York City, ensuring the provider and Local District staff are completing/submitting the necessary documents for the Operational Plans in the Shelter Management System (SMS).

• Verifying the accuracy of the documentation by working in conjunction with the divisions Program and Physical Plant staff.

• Tracking pending operational plans in SMS including the status of each component and consistently communicating shelter opening timelines and process steps to all relevant participants (DSOC/Providers/Local Districts).

• Participating in “walk throughs” of proposed shelters with Provider and Local District staff.

• Providing on-site and virtual support to Provider and Local District staff as needed and connecting them to the SMS Helpdesk for assistance with technical issues.

• Performing other duties as assigned in support of the Division’s primary mission including but not limited to shelter inspections and district outreach.

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, candidates may be hired via a non-competitive appointment if they meet the below NY HELPS minimum qualifications.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

NON-COMPETITIVE QUALIFICATIONS:

Either A. six years of experience* managing, supervising, monitoring, and/or inspecting facilities, including homeless shelters, childcare, foster care, adult residential care, or child and adult protective care settings to ensure compliance with applicable regulations; AND/OR in the development and administration of homeless programs or residential facility activities for low-income families and/or individuals;

Or B. an associate's degree and four years of experience* managing, supervising, monitoring, and/or inspecting facilities, including homeless shelters, childcare, foster care, adult residential care, or child and adult protective care settings to ensure compliance with applicable regulations; AND/OR in the development and administration of homeless programs or residential facility activities for low-income families and/or individuals;

Or C. a bachelor's degree and two years of experience* managing, supervising, monitoring, and/or inspecting facilities, including homeless shelters, childcare, foster care, adult residential care, or child and adult protective care programs to ensure compliance with applicable regulations; AND/OR in the development and administration of homeless programs or residential facility activities for low-income families and/or individuals;

Or D. a master's degree and one year of experience* managing, supervising, monitoring, and/or inspecting facilities, including homeless shelters, childcare, foster care, adult residential care, or child and adult protective care settings to ensure compliance with applicable regulations; AND/OR in the development and administration of homeless programs or residential facility activities for low-income families and/or individuals.

*Experience must have been in a not-for-profit, charitable, faith-based, governmental, or for-profit organization providing human services and/or care to adults, children, and/or families in need of assistance.

A Juris Doctor, master's or higher degree in a related field can substitute for one year of specialized experience.

COMPETITIVE QUALIFICATIONS:

Eligible for a lateral transfer or eligible for transfer under Section 70.1 of the Civil Service Law by having one year of permanent competitive service in an appropriate title. Information regarding transfer eligibility is available on the Civil Service Career Mobility Office website at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.

OR

Reachable on the appropriate eligible list in Albany.

Additional Comments Full-time, permanent appointments will be made. If certified by Civil Service, mandatory reemployment list candidates must be considered first for appointment to this title. Candidates must be legally authorized to work in the United States.

Your resume must indicate how you meet the minimum qualifications for these positions. Non-specific submissions may be disqualified from further consideration if the information you provide does not meet the minimum qualifications.


Interested applicants, please send an email with your resume to jobpostings@otda.ny.gov and reference posting #25014. DO NOT REFERENCE THE VACANCY ID NUMBER.


NYS OTDA seeks to promote a diverse workforce that is a representation of the various cultures, voices, backgrounds, ideas, and talents of the citizens and communities that we serve. We actively solicit and encourage applications from Black, Indigenous, and People of Color (“BIPOC”); LGBTQIA+ individuals; women; people with disabilities; and military veterans.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Bureau of Human Resources

Telephone

Fax (518) 474-9374

Email Address jobpostings@otda.ny.gov

Address

Street 40 North Pearl Street, 12B

City Albany

State NY

Zip Code 12243

 

Notes on ApplyingTo apply, please send a cover letter and resume. Include a current, Civil Service title and grade level and clearly state how you meet the minimum qualifications.

Interested applicants, please send an email with your resume to jobpostings@otda.ny.gov and reference posting #25014. DO NOT REFERENCE THE VACANCY ID NUMBER.

You may be required to provide acceptable proof of education, experience, credential and/or license to demonstrate that you meet the minimum qualifications for appointment to this position.

Applicants will be required to prove their eligibility for employment based upon acceptance of a position in accordance with the Immigration Reform and Control Act of 1986.

If you are a retiree currently receiving benefits, indicate this and the name of the retirement system in your response.

In accordance with state law, Governor’s Executive Order No. 6 and Section 504 of the Federal Rehabilitation Act of 1973, as amended, the NYS Office of Temporary and Disability Assistance does not discriminate against disabled individuals. If you are disabled and require reasonable accommodation at the time of the interview, please contact the Office of Equal Opportunity Development in Albany at (518) 473-8555 or in New York City at (212) 961-8216.