Position Information

NY HELPNo

AgencyPublic Service, Department of

TitleAdministrative Assistant 2

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade15

Bargaining UnitM/C - Managerial/Confidential (Unrepresented)

Salary RangeFrom $58066 to $72519 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

Location

County Albany

Street Address 3 Empire State Plaza

City Albany

StateNY

Zip Code12223

Job Specifics

Duties Description The Administrative Assistant 2, Grade 15, will work in the Office of Consumer Services, reporting directly to the Director of the Office of Consumer Services, and will perform duties that include, but are not limited to:
• Providing administrative support to the Department’s Director of the Office of Consumer Services.
• Answering the telephone and giving information to callers, taking messages, and transferring calls to appropriate individuals.
• Greeting visitors or callers and handling their inquiries; or directing them to the appropriate persons.
• Opening, reading, routing, and distributing incoming mail or other materials and answering routine inquiries.
• Tracking and coordinating assignments.
• Typing and formatting letters, memoranda, session items, charts, reports, and other documents using Microsoft Office Suite.
• Reviewing outgoing correspondence for proper grammatical usage, clarity, factual correctness, compliance with policy and program information, and conformance to instructions.
• Maintaining confidentiality of documents, program operations, and written and verbal communications.
• Filing and managing deadlines, coordinating with Staff, maintaining calendars, and scheduling meetings, appearances, events, and conference calls.
• Making travel arrangements and preparing expense reports.
• Using the Department of Public Service’s Document Matter Management (DMM) filing system.

Minimum Qualifications High school diploma or high school equivalency diploma; and three years of experience in administrative support*, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and management of an office.

*Certification (e.g., IAAP Certified Administrative Professional), diploma, or associate’s degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.

Additional Comments About the Department:
The New York State Department of Public Service (DPS or Department) works to: ensure safe, affordable, and reliable access to electric, gas, steam, water, and telecommunications services at just and reasonable rates for New York State customers, protect the natural environment, reduce greenhouse gas emissions via transmission and siting of renewable energy resources, and augment the resiliency of utility infrastructure.

Equal Opportunity Employer:
The Department of Public Service is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by contacting the Designee for Reasonable Accommodations (DRA) and Americans with Disabilities Act Coordinator which can be found under the Accessibility Link on the Department’s webpage at https://dps.ny.gov.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Human Resources Management - CG

Telephone

Fax

Email Address recruiting@dps.ny.gov

Address

Street 3 Empire State Plaza

City Albany

State NY

Zip Code 12223

 

Notes on ApplyingPlease send a resume and cover letter to recruiting@dps.ny.gov or fax to Human Resources Management at (518)473-9990. Please reference “Administrative Assistant 2, posting 00320” when applying.