Position Information

NY HELPNo

AgencyHealth, Department of

TitleProject Coordinator (Network and Server Maintenance) (Helen Hayes Hospital) - 93705

Occupational CategoryI.T. Engineering, Sciences

Salary GradeNS

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $100336 to $125413 Annually

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Competitive Class

Travel Percentage 5%

Schedule

Workweek Variable

Hours Per Week 40

Workday

From 8:30 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Rockland

Street Address Helen Hayes Hospital

51-55 Rte 9W

City West Haverstraw

StateNY

Zip Code10993

Job Specifics

Duties Description Under the general direction of the Director of IT, the Project Coordinator will serve as the Network and Server Maintenance Administrator and will oversee and manage network and technical IT operations of lower staff at Helen Hayes Hospital. Duties will include:

• Responsible for the day-to-day operations of information Technology Services (ITS), including but not limited to staffing, helpdesk, and project management.
• Determine the need for technology and software for hospital.
• Responsible for the network architecture, security, implementation, and management.
• Liaison with various hospital departments in conjunction with ITS personnel to resolve client problems in a timely manner.
• Provide the hospital community a single source of contact for professional Support in matters relating to all Network operations.
• Performs the full range of supervisory responsibilities for staff assigned, including training, educating, and evaluating staff.
• Manage all technical and operational contract.
• Responsible for ensuring uninterrupted users to the network and all its resources.
• Responsible for the defining, maintaining the computing environment standards for the hospital.
• Research, evaluate and recommend hardware and software changes
• Responsible for all network and information security issues
• Ensure maximum availability and reliability of the network.
• Maintain network hardware and software.
• Ensure adequate backups of system software and data allowing for fast and efficient recovery.
• Maintain Internet blocking, monitoring as per hospital policy. Provide reporting as required
• Responsible for vendor selection of PCs, software, printers, and fax machines.
• Responsible for all installation and maintenance of PCs, software, printers and fax machines.
• Inventory tracking of PCs, software, printers, and fax machines.
• Provide on-call support for helpdesk staff.
• Install and maintain system to track requests, assignments, resolution, elapsed time to resolution, and appropriate classification codes to determine the type of request.
• Design and maintain an escalation policy designed to bring the proper resources to bear on problems.
• Maintain, and manage, a computer and telephone support center for the hospital.

Minimum Qualifications Either 1. a bachelor's or higher level degree in any field including or supplemented by 15 semester credit hours in computer science AND three years of experience in the following computer related areas: computer programming; network, storage, and systems management; telecommunications, IT customer support and training; computer installation, diagnosis, and repair; technical writing; computer security; knowledge management; database administration, design, and management; internet/intranet development, design, and maintenance; information technology project management; design and development of geographic information systems or computer aided drafting applications; computer programming; business/systems analysis; program design; or program testing;

Or

2. a bachelor's or higher level degree in any field AND four years of experience in computer related areas as described in #1 above;

Or

3. an associate's degree* with 15 semester credit hours in a computer science field AND five years of experience in computer related areas as described in #1 above;

Or

4. six years of experience in computer related areas as described in #1 above.

Additional Comments One temporay, competitive, full time appointment

Degrees awarded from educational institutions outside of the United States, or its territories must be independently verified for equivalency. Please see https://www.cs.ny.gov/jobseeker/degrees.cfm for additional information.

The posted salary range ($100,336 to $125,413) includes $4,000 of downstate adjustment.

This position may require travel throughout New York State including overnights to areas not served by public transportation.

We offer a work-life balance and a generous benefits package, worth 65% of salary, including:

• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more...

NYS Department of Health does not participate in E-Verify and does not sponsor visa applications.

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Human Resources

Telephone 845-786-4215

Fax 845-786-4783

Email Address human.resources@helenhayeshosp.org

Address

Street Helen Hayes Hospital

51-55 Rte 9W

City West Haverstraw

State NY

Zip Code 10993

 

Notes on ApplyingPlease submit your resume and cover letter as one (1) document, preferably in PDF format, by email to human.resources@helenhayeshosp.org, with Reference Project Coordinator (Network and Server Maintenance) 93705 included in the subject line or by mail to Human Resources, Helen Hayes Hospital, Bldg 22, 51-55 Rte 9W, West Haverstraw, NY 10993, or by fax to (845) 786-4783. Failure to include the required information may result in your resume not being considered for this position.