Position Information

NY HELPNo

AgencyPeople With Developmental Disabilities, Office for

TitleProgram Operations Specialist 2 - SPSRFO-RFO4-Fiscal/FSS Unit - EOA #2025-165

Occupational CategoryOther Professional Careers

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $90681 to $113650 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 40

Workday

From 8:30 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County To Be Determined

Street Address Bronx/Manhattan/Queens/Brooklyn/Staten Island

Regional Field Office 4-Fiscal/FSS Unit

City XXX

StateNY

Zip Code00000

Job Specifics

Duties Description POSITION DESCRIPTION:

This position will serve as a Program Operations Specialist 2 (POS2) for a division of the Service Access Program Implementation and Stakeholder Support- Regional Field Office (SPSRFO). Divisions within the Regional Field Office include the following: Service Access (Front Door and Waiver Services), Eligibility, Self-Direction, Housing, Crisis, Property/Development, Fiscal/FSS, and Quality Management/Technical Assistance.

Through the five Regional Field Offices with OPWDD over 130,000 individuals are supported through collaboration and engagement with over 700 voluntary providers, 6 State Operated Development Disabilities Service Operation Offices, and 7 Care Coordination Service Organizations. Region Field Office oversight encompasses 13 specific districts throughout NYS as noted below:

Regional Field Office 4 has oversight in Manhattan/Bronx (Metro), Queens, Brooklyn and Staten Island.

Under the supervision of the Unit Lead (DDPS2), the function of the position provides essential supervisory oversight for the Regional Field Office and coincides with the expectations of the core mission of OPWDD to provide necessary services to individuals with disabilities. As a supervisor, the incumbent will have administrative oversight related to the operation of the Fiscal/Family Support Services Unit, including planning, development, implementation, operation, and authorization, keeping apprised of new initiatives as well as keeping current with changes in existing programs.

Travel within the Region may be required, as well as intermittent travel to other areas of the state.

DUTIES and RESPONSIBILITIES

• Have proficient computer skills including use of databases, spreadsheets, and
Microsoft products such as Word, TEAMS, and SharePoint.

• Ensure timely processing of service requests, including Transition Stipends and
Housing Subsidy – Assistive Support Price Forms.

• Maintain knowledge and understanding of OPWDD policies and procedures. Review ADM’s, Protocols, Policies and Procedures as released and conduct training and ensure implementation. Emphasis in Fiscal and Family Support Services.

• Represent the Regional Field Office in local & statewide meetings regarding OPWDD Services and changes in the service delivery systems.

• Participate in local and statewide meetings and other trainings and workgroups as
indicated. Public Speaking may be required as a Fiscal/FSS Supervisor.

• Foster effective collaboration and communication with individuals, families, Care
Coordination Organizations, agencies, Local Government Units and other community stakeholders.

• Participate in the regular maintenance of the Regional Field Office’s Policy and
Procedural Manual.

• Provide technical assistance to Care Coordination Organizations and OPWDD
provider agencies as needed.

• Monitor OPWDD enrollments, track Service requests and authorizations, monitor
TABS Reports as necessary.

• Participate in Statewide Community of Practice (COP) calls such as Family Support and Housing COPs

• Travel/Site visit to programs and agencies may be required.

• Additional tasks/duties/projects as assigned.

LinkedIn: https://www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all

#LI-SB1

Minimum Qualifications COMPETITIVE MINIMUM QUALIFICATIONS:
Candidates must be reachable for appointment on the current Civil Service Eligible List.

TRANSFER QUALIFICATIONS:
Candidates must have one year of permanent competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website https://careermobilityoffice.cs.ny.gov/cmo/gotit/index.cfm.

Additional Comments • Please note that starting salary for this title reflects the downstate adjustment. Posted Hiring Salary includes the sum of the statutory hiring rate for PS&T Grade 23 ($86,681) and Downstate Adjustment ($4,000). Downstate Adjustment is also added to the job rate ($109,650).

• If you are currently a New York State employee serving in a permanent competitive qualifying title and eligible for a transfer via Section 70.1 or 52.6 of the Civil Service Law, you may be appointed to this title as a permanent competitive employee.

• The assignment of PS&T employees will be made in accordance with any agreed upon Memorandum of Understanding between PEF and the local DDSO regarding the posting of job vacancies.

• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume.

• All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.

• If you are employed by state government you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice.

• Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA). If an employee or job applicant believes that they need a reasonable accommodation, they should contact the Reasonable Accommodation Unit at (518) 486-7222 or email accommodationrequests@opwdd.ny.gov to obtain information and RA forms.

• Savings programs such as the U.S. Savings Bond and the College Savings Plan.

• Voluntary pre-tax savings programs such as Health Care Spending Account and the Dependent Care Advantage Account offer employees options to pay for uncovered health care expenses or dependent care expenses.

• Access to the Employee Assistance Program (EAP) an assessment and referral service that connects employees with local service providers and support services to address their personal needs.

• Life insurance and Disability insurance.

• The New York State Deferred Compensation Plan is a voluntary retirement plan that offers employees the option to invest a part of their salaries for retirement on a tax-deferred basis.

• Paid Holidays and Leave:
° Thirteen (13) paid holidays each year.
° Thirteen (13) days of paid vacation leave initially.
° Five (5) days paid personal leave each year.
° Thirteen (13) days of paid sick leave each year (PEF/CSEA), which may carry over from year to year.
° Up to three (3) days professional leave each year to participate in professional development events.

• Health Care Coverage:
Employees and their eligible dependents can choose from a variety of affordable health insurance programs. Employees are provided family dental and vision plans at no extra cost.

• Paid Parental Leave:
Paid Parental Leave allows eligible employees to take up to 12 weeks of paid leave at full pay for each qualifying event. A qualifying event is defined as the birth of a child or placement of a child for adoption or foster care.

• Retirement Program:
Participate in The NYS Employees’ Retirement System (ERS), which is recognized as one of the best-managed and best-funded public retirement systems in the nation.

• Professional Development and Education and Training:
NYS offers training programs and tuition assistance to eligible employees to maintain and increase their professional skills and prepare them for promotional opportunities. For more information, please visit https://oer.ny.gov/training-and-professional-development.

• Additionally, the Public Service Workshops Program (PSWP) offers certain professional training opportunities for PEF represented and M/C designated employees that may grant continuing education credits towards maintaining professional licensure. For more information, please visit https://oer.ny.gov/public-service-workshops-program-pswp.

• OPWDD is an Equal Opportunity/Affirmative Action employer dedicated to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Metro NY DDSO Human Resources

Telephone 718-430-0710

Fax 646-766-3491

Email Address Metro.Careers@opwdd.ny.gov

Address

Street 2400 Halsey Street

Human Resources Office

City Bronx

State NY

Zip Code 10461

 

Notes on ApplyingPlease email your resume to Metro.Careers@opwdd.ny.gov and reference vacancy ID and EOA #2025-165 in your email.