Position Information

NY HELPYes

AgencyTransportation, Department of

TitleBUSINESS SYSTEMS ANALYST 1/TRAINEE 1/TRAINEE 2 - (NY HELPS)

Occupational CategoryOther Professional Careers

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $53764 to $85138 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 5%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address Office of Data Management

50 Wolf Road

City Albany

StateNY

Zip Code12232

Job Specifics

Duties Description • Research and gather requirements by conducting group interviews, scheduling and facilitating meetings, distributing surveys, and reviewing documents.

• Document the current or “as-is” state of the business process or function; create flow charts and process models describing functions.

• Document the future or “to-be” state of the business process or function; create flow charts and process models describing functions.

• Communicate business process and program area requirements between IT staff, program staff, and stakeholders.

• Assist with the development of consistent approaches and best practices for business analysis.

• Assist with a variety of administrative tasks related to the Office of Data and Asset Management.

Responsibilities may include serving a role within the Incident Command System to support the department’s response to regional and statewide emergency situations.

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).***

To be considered for appointment through NY HELPS, or 55 b/c, candidates must meet the open-competitive minimum qualifications for this position. The qualifications are:

BUSINESS SYSTEMS ANALYST TRAINEE 1:

A bachelor’s or higher degree

BUSINESS SYSTEMS ANALYST TRAINEE 2:

A bachelor's degree and one year of business analysis experience**

BUSINESS SYSTEMS ANALYST 1:

A bachelor’s degree AND two years of business analysis experience**

**Business analysis experience is defined as experience where your primary duty was performing three of the five following activities:

? Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, JAD Sessions).

? Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis).

? Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirements Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, Change Management Analysis).

? Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals.

? Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.

The following activities are NOT considered qualifying experience:

? Conducting or overseeing operational audits or audits of internal controls to develop audit reports and make recommendations to management regarding policies, practices, procedures and resources - Responsibility limited to forms design and changes to forms.

? Business related operational responsibilities, including serving internal and external customers, using a business system in the performance of daily operational duties, managing staff with business responsibilities, etc.

? Information technology-related responsibilities such as hardware installation, network configuration, software administration and programming.

? Development of instructional materials and classroom training.

? Help desk duties including troubleshooting, resolving user issues, and providing customer service.

If chosen, you may, at the agency’s discretion, be appointed to a higher level. You must inform the agency of any additional qualifications at your interview.

Candidates may also be qualified for permanent competitive appointment if reachable from the appropriate Civil Service eligible list or eligible for reassignment or transfer in accordance with Civil Service Law.

Additional Comments *For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.

If you are on the Professional Career Opportunities (PCO) eligible list, please state that along with your score in your cover letter.

Your required educational credentials must have been awarded by an educational institution accredited by a regional, national, or specialized agency recognized as an accrediting agency by the United States (U.S.) Department of Education/Secretary of Education. If awarded by an institution outside of the U.S. and its territories, you must provide independent verification of equivalency. A list of companies that provide these services (fees must be paid to the company you choose) can be found at: http://www.cs.ny.gov/jobseeker/degrees.cfmt

Applicants must be currently authorized to work in the United States on a full-time basis.

The starting salary for a Business Systems Analyst Trainee 1 is $53,764.
The starting salary for a Business Systems Analyst Trainee 2 is $59,994.
The starting salary for a Business Systems Analyst 1 is $66,951.
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The New York State Department of Transportation is an equal opportunity/affirmative action employer. Women, minority group members, disabled persons and Veterans are encouraged to apply. Upon request, reasonable accommodations will be provided for the disabled.
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In compliance with Public Law 99-603, candidates selected for appointment must provide an original document to prove their citizenship and/or legal right to work in the United States.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Lois Lawton

Telephone

Fax

Email Address DOT.SM.ODM@dot.ny.gov

Address

Street NYS Department of Transportation

50 Wolf Road

City Albany

State NY

Zip Code 12232

 

Notes on ApplyingQualified candidates should submit a letter of interest and a current resume, titled by last name, with the Notice Number MO-25-356 and last name in the subject line and referenced in the letter of interest no later than September 5th, 2025 to DOT.SM.ODM@dot.ny.gov.