Position Information

NY HELPYes

AgencyLabor, Department of

TitleMultimedia Production Program Specialist 2 (NY HELPS)

Occupational CategoryOther Professional Careers

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $86681 to $109650 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 25%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address 1220 Wahington Avenue, State Office Campus, Building 12

City Albany

StateNY

Zip Code12226

Job Specifics

Duties Description Working with the Multimedia Manager, the duties will include but are not limited to:

• Leading design team on creative production ideation, and collaborating on mood boards and design elements for projects and campaigns
• Acting as liaison with design team in absence of Multimedia Manager
• Pitching creative ideas for design and social content
• Assisting in moving design projects from concept development to delivery
• Scheduling and coordinating dates with creative team where needed
• Providing feedback to creative team on projects where needed
Providing technical support to lower-level design staff
• Traveling throughout the state for live events, Commissioner coverage, and on-location shoots
• Helping manage design and print shop inventory, monitoring team needs regarding equipment repairs and upgrades
• Willing to support video production in the field (in rare circumstances); ability to assist in post-production where needed
• Following best practices of information organization, navigation, and overall design structure.
• Researching hardware and software solutions to achieve desired results.
• Conducting testing of web-based applications or online program changes to improve usability of multimedia or websites.
• Identifying, analyzing, and proposing resolutions to issues on existing multimedia or websites.
• Ensuring the production of projects, organization and implementation of changes, and preparation for production or printing by outside vendors, including digital distribution.
• Serving as a resource for staff by communicating concepts and providing technical information on project status.
• Maintaining an electronic filing system for all completed projects.

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications.

NY HELPS Non-Competitive Minimum Qualifications:

Seven years of experience producing multimedia communication projects using elements of audiovisual production, or graphic design for web, or graphic design for print.

*Substitution - A bachelor’s degree in video and/or TV and/or film production, web interface design, graphic design, communications design, or a closely related field may substitute for four years of experience.

It is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status in the future, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Competitive Transfer Mechanisms:

70.1 Transfer Qualifications:

One year of permanent or contingent-permanent as an Economic Development Assistant Publications Manager, Grade (23).

Preferred Qualifications:
• Ability to initiate and maintain relationships across a diverse set of stakeholders
• A high degree of creativity
• Ability to keep up with the constantly and rapidly evolving technology trends
• Expert-level knowledge of motion, digital design, typography, branding, print, including Adobe Creative Suite (InDesign, After Effects, Photoshop, Illustrator), color correction, and basic photo retouching

Additional Comments Candidates with no previous state service will begin at the starting rate of the salary range listed above.

If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, BSCHR@ogs.ny.gov.

Telecommuting may be available and can be discussed during the interview.

We offer a comprehensive benefits package, including:
• 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year
• Paid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage).
• Choice of several affordable and competitive health insurance plans
• Dental and vision insurance plans at no additional cost
• Membership in the NYS Employee’s Retirement System
• NYS Deferred Compensation Investment Plan
• Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees)
• Eligibility to apply for tuition reimbursement for qualifying employees and courses
• Paid Parental Leave

Our mission is to provide outstanding services to our customers—the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York’s businesses. We empower and protect New York’s workers. To learn more about our mission and the exciting work of the DOL, please visit: https://dol.ny.gov/about-us

DOL is committed to fostering employee engagement and work-life balance. We offer telecommuting and alternative work schedules to eligible employees. Eligible employees may be approved to telecommute, if operationally feasible, up to 2 days per regular work-week, and not to exceed 4 days per two-week pay period. Telecommuting can be discussed at the time of interview. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition Program allow us to develop, recognize, and celebrate our workforce.

Please note that specific benefits and programs may vary based on negotiating unit, current contract, length of State service, and program area.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Leo Trippen

Telephone (518) 457-1020

Fax EFax: 5184742871@fax.ny.gov

Email Address labor.sm.personnel.jva@labor.ny.gov

Address

Street New York State Department of Labor

Harriman State Campus, Building 12, Room 561

City Albany

State NY

Zip Code 12226

 

Notes on ApplyingAll candidates must submit a written resume and cover letter which clearly demonstrates how they meet the minimum qualifications for the position. These documents must be received by September 19th, 2025, and submitted via email to labor.sm.personnel.jva@labor.ny.gov or mailed to the NYS Department of Labor, Personnel Bureau, Building 12, Room 561, State Office Campus, Albany, NY 12226. You must include, Vacancy ID 197069, Multimedia Production Program Specialist 2 (NY HELPS) – Albany, in the subject line of your email. Failure to do so may result in a delay of processing your application.

Candidates from diverse backgrounds are encouraged to apply. Department of Labor is an Equal Opportunity/Affirmative Action Employer committed to ensuring equal opportunity for persons with disabilities and workplace diversity.

New York State (NYS) is an equal opportunity/affirmative action employer. NYS Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, carrier status, gender identity or prior conviction records, or prior arrests, youthful offender adjudications or sealed records unless based on a bona fide occupational qualification or other exception.

If you are a person with a disability and wish to request that a reasonable accommodation, be provided for you to participate in a job interview, please contact: Department of Labor, Attn: Director, Office of Diversity, Equity, Inclusion, and Access (ODEIA), Building 12, Albany, NY 12226 (Phone (518) 457-1984 and/or fax (518) 485-2575.