Position Information

NY HELPNo

AgencyInformation Technology Services, Office of

TitleStudent Assistant Internship (Chief General Counsel), Ref# 9493

Occupational CategoryOther Professional Careers

Salary GradeNS

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $23.29 to $26.12 Hourly

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 6 AM

To 6 PM

Flextime allowed? Yes

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address Swan Street Building, Core 4, Floor 2

City Albany

StateNY

Zip Code12223

Job Specifics

Duties Description Under the direction of an Information Technology Specialist 4 the Student Assistant incumbent will support up to 50+ NYS Executive Agency legal departments with their eDiscovery support needs.

• Assist with workflow enablement activities during onboarding.
• Assess, manage, and respond to customer inquiries regarding the eDiscovery platform(s) workflow across entire product line.
• Capture customer and prospective customer requirements and work with internal teams to create scopes of work and implementation plans to address business needs.
• Participate in meetings as required and assist with the preparation of presentation materials.
• Delivery of One-to-Many programming as created by Community Enablement. Competency to work within a single customer segment.
• Demonstrate consistent commitment to ITS's core values.
• Create necessary documentation, presentations, and product demonstrations to teach clients about the eDiscovery platform(s) functionality and the value proposition.
• Maintain expert knowledge of the eDiscovery platform(s) suite by consulting internally with teams and other resources, individual study, future product enhancements, and added features.
• Create PowerShell scripts to access application programmable interface's (API) for the eDiscovery platform(s)
• Create SQL database queries

Minimum Qualifications • Must be a US citizen or foreign national eligible to work in the United States
• Must be 18 years of age or older
• Must be currently attending a New York State college, university or graduate program, or be a resident of New York State attending a college, university or graduate program outside of New York State
• Must have completed a minimum of one (1) year as a student at a degree-granting two or four-year college or university (completion of one year’s worth of academic credits over a more extended period of time may qualify part-time students) OR currently enrolled graduate student or accepted in a graduate degree program
• Must have a minimum grade point average (GPA) of 2.0 or equivalent to a C.

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

This position can be part time or full time.

Fingerprinting and background check may be required.

Benefits of Working for NYS for eligible employees:
Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF/CSEA
• Up to Eight (8) days of paid sick leave annually for M/C
• Up to three (3) days of professional leave annually to participate in professional development
• Up to 50% telecommuting

Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost

Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Student Assistant Program

Telephone 518-473-8720

Fax

Email Address internship@its.ny.gov

Address

Street NYS Office of Information Technology Services

Swan Street Building, Core 4

City Albany

State NY

Zip Code 12242

 

Notes on ApplyingPlease complete the Student Assistant Application: https://forms.ny.gov/s3/Student-Assistant-Application, no later than September 19, 2025. If you have any issues with the form, please contact ITS Student Assistant Program by email at internship@its.ny.gov.