Position Information

NY HELPNo

AgencyTaxation & Finance, State

TitleProgram Aide

Occupational CategoryOther Professional Careers

Salary Grade13

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $53413 to $65061 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Genesee

Street Address 3837 West Main Street Road

City Batavia

StateNY

Zip Code14020

Job Specifics

Duties Description Under the direction of the Regional Manager, the Program Aide must be able to perform the following essential functions:

•The incumbent must be able to perform a variety of clerical, and administrative activities that support the work of the Office of Real Property. These duties will range from administrative and analytical support duties for the agency, as well as direct support duties for the Batavia Regional Office.

•Utilize a variety of software, word processing, and database applications to make inquires, updates and changes to various systems, databases and spreadsheets. Learn, maintain, and update skills in computer technology.

•Collaborate with Human Resources to process forms and transactions for employees and coordinate new hire paperwork/onboarding processes

•Communicate effectively via telephone, in writing and/or in person with a variety of staff, other agency personnel, the assessment community, and taxpayers.

•Maintain confidentiality of information and exercise good judgement.

•Multi-task and prioritize assignments; organize workload and files.

•Meet the Department time and attendance rules and regulations.

Examples of specific tasks

?Place orders for toners and office supplies
?Answer all incoming calls with a pleasant, helpful, and positive attitude
?Handle all incoming and outgoing mail
?Provide direct support to our Market Value Survey functions including but not limited to

o Maintain/update excel spreadsheets for each survey cycle
o Maintain/update databases for each survey cycle
o Prepare initial survey folder setup for each applicable town
o Mailing of survey information to include initial contact notification and document request through the final Property Inventory and Valuation Reports

Minimum Qualifications The selected candidate must be eligible for transfer under Civil Service Law or reachable on the appropriate eligible list for this title and location in accordance with the provisions of Civil Service Law, Rules and Regulations.

Additional Comments New York State is an equal opportunity employer. It's the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.

Any candidate selected for this position will be subject to a review of their tax return submissions by the New York State Department of Taxation and Finance. Employment of a candidate is conditioned upon a finding by the New York State Department of Taxation and Finance that the candidate is in compliance with all local, state, and federal tax laws. In accordance with federal government requirements, the employment of any candidate selected for this position is conditioned upon successfully completing a background investigation including a criminal history record check (fingerprint check).

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Tax Recruitment Team 2

Telephone

Fax

Email Address Tax.sm.RecruitmentTeam2@tax.ny.gov

Address

Street W A Harriman State Office Campus

Building 9

City Albany

State NY

Zip Code 12227

 

Notes on ApplyingQualified Candidates should submit a letter of interest and resume, including current title and how you qualify. Please reference the vacancy ID number, job title and the Office of Real Property Tax Services (ORPTS) with your response.

*Please note you may be contacted for your Social Security Number to verify NYS employment and determine eligibility.*