Position Information

NY HELPYes

AgencyLabor, Department of

TitleProgram Aide - Albany

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade13

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $53413 to $65061 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address 1220 Wahington Avenue

State Office Campus, Building 12,

City Albany

StateNY

Zip Code12226

Job Specifics

Duties Description As a Program Aide you would perform paraprofessional duties under the supervision and guidance of professional staff in agency-specific programs or in administrative areas such as finance, budgeting, or human resources. You would exercise a considerable amount of independent judgment in the performance of duties and application of various state and federal laws, procedures, rules, regulations, and guidelines that require interpretation. You would also independently prepare written summaries and reports and apply agency procedures in support of your assignment. Specific duties may include, but are not limited to: collect, tabulate, and analyze data; draw conclusions from analyzed data and make appropriate recommendations; develop, maintain, and update database programs and methods of data analysis; prepare, review, evaluate, and analyze a variety of reports and other documents; review and make recommendations on grant applications and contracts; monitor the use of funds to ensure compliance with applicable laws, rules, and regulations; perform various budget/finance or human resources activities; and train and supervise subordinate staff. In the performance of these duties, you would have frequent oral and written communication with program and administrative staff and others outside the agency.

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications.

NY HELPS Non-Competitive Minimum Qualifications:

Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.

Competitive Minimum Qualifications:

To be considered for this position, a review of your state history is needed. Please provide the last four digits of your social security number in your email response or on your resume. If you are not comfortable providing this information in your response, a representative from our office will contact you via phone.

Subsequent 55 B/C Qualifications:

A subsequent 55b/c appointment may be considered if you have one year of permanent or contingent-permanent service as a Grade 11 or higher determined to be similar by Civil Service and have a current Civil Service 55b/c approval letter.

Reassignment Qualifications:

Current Department of Labor employees only, with at least one year of permanent, contingent-permanent, or 55b/c service in a Program Aide (former title Administrative Aide/Agency Program Aide); if you have less than one year, you must be reachable on the current Program Aide (former title Administrative Aide/Agency Program Aide) eligible list for this location, if one exists.

70.1 Transfer Qualifications:

One year of permanent or contingent-permanent as a Grade 11 or higher determined to be similar by Civil Service.

Note: For all transfers noted, a comprehensive list of titles approved for transfer is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.

Preferred Qualifications:

Ability to initiate and maintain relationships across a diverse set of stakeholders.

Additional Comments Candidates with no previous state service will begin at the starting rate of the salary range listed above.

If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, BSCHR@ogs.ny.gov.

Telecommuting will be discussed during the interview.

•13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year
•Paid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage).
•Choice of several affordable and competitive health insurance plans
•Dental and vision insurance plans at no additional cost
•Membership in the NYS Employee’s Retirement System
•NYS Deferred Compensation Investment Plan
•Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees)
•Eligibility to apply for tuition reimbursement for qualifying employees and courses
•Paid Parental Leave
Our mission is to provide outstanding services to our customers—the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York’s businesses. We empower and protect New York’s workers. To learn more about our mission and the exciting work of the DOL, please visit: https://dol.ny.gov/about-us

DOL is committed to fostering employee engagement and work-life balance. We offer telecommuting and alternative work schedules to eligible employees. Eligible employees may be approved to telecommute, if operationally feasible, up to 2 days per regular work-week, and not to exceed 4 days per two-week pay period. Telecommuting can be discussed at the time of interview. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition Program allow us to develop, recognize, and celebrate our workforce.

Please note that specific benefits and programs may vary based on negotiating unit, current contract, length of State service, and program area.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Robert Stager

Telephone (518) 457-1020

Fax EFax: 5184742871@fax.ny.gov

Email Address labor.sm.personnel.workerprotection@labor.ny.gov

Address

Street Harriman State Office Campus

Building 12, Room 561

City Albany

State NY

Zip Code 12226

 

Notes on ApplyingAll candidates must submit a written resume and cover letter which clearly demonstrates how they meet the minimum qualifications for the position. These documents must be received by September 19, 2025 and submitted via email to labor.sm.personnel.workerprotection@labor.ny.gov or mailed to the NYS Department of Labor, Personnel Bureau, Building 12, Room 561, State Office Campus, Albany, NY 12226. You must include, Vacancy ID 197135, Program Aide – Albany, in the subject line of your email. Failure to do so may result in a delay of processing your application.

Candidates from diverse backgrounds are encouraged to apply. Department of Labor is an Equal Opportunity/Affirmative Action Employer committed to ensuring equal opportunity for persons with disabilities and workplace diversity.

New York State (NYS) is an equal opportunity/affirmative action employer. NYS Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, carrier status, gender identity or prior conviction records, or prior arrests, youthful offender adjudications or sealed records unless based on a bona fide occupational qualification or other exception.

If you are a person with a disability and wish to request that a reasonable accommodation be provided for you to participate in a job interview, please contact: Department of Labor, Attn: Director, Office of Diversity, Equity and Inclusion (ODEI), Building 12, Albany, NY 12226 (Phone (518) 457-1984 and/or fax (518) 485-2575.)


Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.