Review Vacancy

Date Posted: 11/10/25
Applications Due: 11/25/25
Vacancy ID: 202254

Position Information

NY HELPYes

AgencyMental Health, Office of

TitleResources & Reimbursement Agent 1/Trainee 1&2 (NYS HELPS), Central Office;

Occupational CategoryFinancial, Accounting, Auditing

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $53764 to $66951 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address NYS Office of Mental Health

City Albany

StateNY

Zip Code12229

Job Specifics

Duties Description This position reports to a G-23 Resource and Reimbursement Program Development Specialist 2.

The position supports the RRPDS2 in managing the Office of Mental Health's annual revenue collection through the sole custody bank account.

Responsibilites include but are not limited to:

Ensuring OMH is properly claiming, collecting, reconciling, transferring and tracking multiple revenue streams that exceed $1 billion annually.

Posting remittance responses from health plans to patients for their care at State Operated Psychiatric Centers.

Reviewing remittance files for accuracy and appropriateness and then any errors resulting need to be managed and remedied.

Reviewing payments from patients or their representative payees and accurately logs them against their personal accounts.

Researching and reaching out to appropriate parties to determine the correct patient accounts to appluy payments to.

Validating and requesting refunds, wire transfers, and adjustments as needed. assets of individuals.

Minimum Qualifications Non-Competitive HELPS:
Trainee 1 ($53,764): A bachelor's or higher degree OR
Trainee 2 ($59,994): A bachelor's or higher degree and one year of professional experience OR A Juris Doctor, master's or higher degree
Journey Level ($66,951): A bachelor's degree or higher and two years of professional experience OR
A Juris Doctor, master's or higher degree AND one year of professional experience*.

*Professional experience must be performing the duties of the full performance level position: conductng financial investigations, determining payment sources, and developing and submitting claims for the cost of care of individuals receiving care and/or treatment in State facilities and programs.


55BC Opportunity:
Must meet the Non-Competitive minimum qualifications above and Individuals certified eligible for the 55b/c program under the Governor’s Program to Hire Persons/Veterans with Disabilities pursuant to Section 55b/c of the Civil Service Law AND possess a Bachelor’s degree will also be considered. Please provide a copy of your eligibility letter and transcript with your response.

Transfer Opportunity:
Candidates must have permanent status as a Resources & Reimbursement Agent 1, SG-18 and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1 or Section 52.6 of the Civil Service Law by having at least one year of permanent service in a qualifying title within two salary grades of this position.


Additional Comments Employment with New York State offers unmatched benefits, individual support, and career mobility for motivated individuals including: NYS pension and retirement programs; annual cost of living and performance advance increases; comprehensive medical, dental, and vision plans; flexible spending accounts for health and dependent care; paid time off, including thirteen paid holidays per year, and paid personal leave, vacation leave, and sick leave.

Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines.

The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer.


This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of NY HELPS, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Ciara Palmo

Telephone

Fax 5184863897

Email Address OMHHRM@OMH.NY.GOV

Address

Street NYS Office Of Mental Health

44 Holland Avenue

City Albany

State NY

Zip Code 12229

 

Notes on ApplyingTo be considered for this position, interested candidates should email a cover letter and resume as an attachment in Microsoft Word or PDF format to omhhrm@omh.ny.gov. Please include the title of the position and Vacancy ID #202254 in the subject line of your email when applying.

You are advised that, should you accept a job offer with the Office of Mental Health, you may be required to be fingerprinted and pay a fingerprint fee.