Review Vacancy

Date Posted: 11/14/25
Applications Due: 11/28/25
Vacancy ID: 202676

Position Information

NY HELPNo

AgencyTaxation & Finance, State

TitleProgram Aide

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade13

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $53413 to $65061 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address WA Harriman State Campus

Building 9, Room 256

City Albany

StateNY

Zip Code12227

Job Specifics

Duties Description •Administering the SLMS for Tax employees and external learners, including maintaining user profiles, catalog management, and other functions such as processing class rosters.

•Resolving SLMS help desk issues for Tax employees and external learners (tax preparers and assessors).

•Maintaining TRB’s intranet pages and related documents.

•Preparing agency wide communications.

•Creating and maintaining online learning.

•Creating graphics for training materials and bureau communications.

•Creating job aids and procedures.

•Creating and analyzing reports.

•Providing various clerical and administrative duties.

•Onboarding new Tax employees into SLMS.

•Providing Webex support for TRB and the agency.

•Other assigned duties.

Minimum Qualifications
The ability to fill this/ these position(s) is subject to DOB guidelines for processing personnel transactions. Note: A budget waiver is not required to fill positions via transfer to lateral or downward level positions within the same Department or to change line items within the same funding source; or to replace employees who have been terminated during their probationary periods. The selected candidate must be eligible for appointment in accordance with the provisions of the Civil Service Law, Rules, and Regulations.

If mandatory rehiring lists exist for this title, appointment other than reassignment must be made from these lists. If there are no acceptors from these lists, appointment maybe made using the following:
Eligibility for appointment:

a) Employees who are currently serving in the same title are eligible for reassignment without change in title or status;
b) Candidates reachable on the appropriate eligible list for this title and location.
c) Employees eligible for transfer.

Additional Comments Schedule and telecommuting opportunities to be discussed at interview.

New York State is an equal opportunity employer. It’s the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.

Any candidate selected for this position will be subject to a review of their tax return submissions by the New York State Department of Taxation & Finance. Employment of a candidate is conditioned upon a finding by the New York State Department of Taxation & Finance that the candidate is in compliance with all local, state, and federal tax laws. In accordance with federal government requirements, the employment of any candidate selected for this position is conditioned upon successfully completing a background investigation including a criminal history record check (fingerprint check).

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Madalyne Lebitz

Telephone 5184572900

Fax

Email Address tax.sm.Tax.Recruitment.Team5@tax.ny.gov

Address

Street WA Harriman State Campus

Building 9, Room 256

City Albany

State NY

Zip Code 12227

 

Notes on ApplyingQualified candidates should submit a letter of interest and resume including current title and how you qualify. Please reference the vacancy ID number, and the title of this position in your response to this posting.