Review Vacancy
Date Posted: 11/14/25
Applications Due: 11/28/25
Vacancy ID: 202676
Position Information
NY HELPNo
AgencyTaxation & Finance, State
TitleProgram Aide
Occupational CategoryClerical, Secretarial, Office Aide
Salary Grade13
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $53413 to $65061 Annually
Employment Type Full-Time
Appointment Type Contingent Permanent
Jurisdictional Class Competitive Class
Travel Percentage 0%
Schedule
Workweek Mon-Fri
Hours Per Week 37.5
Workday
From 8:30 AM
To 4:30 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? Yes
Location
County Albany
Street Address WA Harriman State Campus
Building 9, Room 256
City Albany
StateNY
Zip Code12227
Job Specifics
Duties Description •Administering the SLMS for Tax employees and external learners, including maintaining user profiles, catalog management, and other functions such as processing class rosters.
•Resolving SLMS help desk issues for Tax employees and external learners (tax preparers and assessors).
•Maintaining TRB’s intranet pages and related documents.
•Preparing agency wide communications.
•Creating and maintaining online learning.
•Creating graphics for training materials and bureau communications.
•Creating job aids and procedures.
•Creating and analyzing reports.
•Providing various clerical and administrative duties.
•Onboarding new Tax employees into SLMS.
•Providing Webex support for TRB and the agency.
•Other assigned duties.
Minimum Qualifications
The ability to fill this/ these position(s) is subject to DOB guidelines for processing personnel transactions. Note: A budget waiver is not required to fill positions via transfer to lateral or downward level positions within the same Department or to change line items within the same funding source; or to replace employees who have been terminated during their probationary periods. The selected candidate must be eligible for appointment in accordance with the provisions of the Civil Service Law, Rules, and Regulations.
If mandatory rehiring lists exist for this title, appointment other than reassignment must be made from these lists. If there are no acceptors from these lists, appointment maybe made using the following:
Eligibility for appointment:
a) Employees who are currently serving in the same title are eligible for reassignment without change in title or status;
b) Candidates reachable on the appropriate eligible list for this title and location.
c) Employees eligible for transfer.
Additional Comments Schedule and telecommuting opportunities to be discussed at interview.
New York State is an equal opportunity employer. It’s the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.
Any candidate selected for this position will be subject to a review of their tax return submissions by the New York State Department of Taxation & Finance. Employment of a candidate is conditioned upon a finding by the New York State Department of Taxation & Finance that the candidate is in compliance with all local, state, and federal tax laws. In accordance with federal government requirements, the employment of any candidate selected for this position is conditioned upon successfully completing a background investigation including a criminal history record check (fingerprint check).
Some positions may require additional credentials or a background check to verify your identity.
How to Apply
Name Madalyne Lebitz
Telephone 5184572900
Fax
Email Address tax.sm.Tax.Recruitment.Team5@tax.ny.gov
Address
Street WA Harriman State Campus
Building 9, Room 256
City Albany
State NY
Zip Code 12227
Notes on ApplyingQualified candidates should submit a letter of interest and resume including current title and how you qualify. Please reference the vacancy ID number, and the title of this position in your response to this posting.
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