Position Information

NY HELPYes

AgencyParks, Recreation & Historic Preservation, Office of

TitlePark Supervisor 1 (NY HELPS)

Occupational CategoryOther Professional Careers

Salary Grade11

Bargaining UnitOSU - Operational Services Unit (CSEA)

Salary RangeFrom $47695 to $58447 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Other (see below)

"Other" Explanation Monday - Friday, 8:00 am - 4:30 pm during the winter. Summer will vary, as the incumbent will be on a weekend and holiday rotation.

Hours Per Week 40

Workday

From 8 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? No

Location

County Erie

Street Address Beaver Island State Park

2136 West Oakfield Rd

City Niagara Falls

StateNY

Zip Code14072

Job Specifics

Duties Description Under the direction of the Park Manager 3, SG-23 or their designee, the duties of this position will include but are not limited to the following:

• Oversee front office operations, including providing visitor services, handling point-of-sale transactions, managing inventory, documenting procedures, and ensuring internal control procedures are followed.
• Enter hourly employee timecards into the Human Resource Information System (HRIS). Review, approve, and monitor subordinate staff time and leave requests.
• Manage seasonal hiring paperwork and assist with seasonal staffing plans.
• Hire, supervise, and schedule toll booth workers and operations.
• Create and submit utility usage data of concessionaire for billing purposes.
• Supervise maintenance staff on holidays and weekends, as assigned.
• Train staff to ensure adherence to all agency and park fiscal control policies.
• Prepare and issue special-use, hunting, dock, and other park permits.
• Coordinate logistics of routine programs and special events, including temporary maintenance work, security, admissions, transportation, traffic flow, and cleanup.
• Oversee Point of Sale (POS) systems, revenue collection and tracking, and related reporting.
• Assist with the preparation and management of attendance reports and perform general clerical work.
• Assist with budget preparation and justification.
• Oversee office maintenance including cleaning, trash removal, and snow removal.

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).***

To be considered for appointment through NY HELPS, or 55 b/c, candidates must meet the open-competitive minimum qualifications for this position. The qualifications are:

Either 1. three years of experience* in the construction, operation, or maintenance of a park, recreational facility, or campus;* one year of this experience must be at a supervisory level;

Or 2. an associate's or higher level degree or 60 college semester credit hours*** AND one year of supervisory experience in the construction, operation or maintenance of a park, recreational facility, or campus.*

*A park, recreational facility, or campus is defined as a location that offers at least three of the following elements: athletic fields, skating rink, campgrounds, golf courses, hiking trails, historic structures, marinas, picnic areas, playgrounds, recreation programs, swimming facilities or education, environmental or interpretive programming.

**Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. You can write to the Examination Information Desk of the NYS Department of Civil Service for a list of acceptable companies who provide this service. This information can also be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm. You must pay the required evaluation fee.

Eligible List Qualifications:
Candidates may also be qualified for permanent competitive appointment if reachable on the Park Supervisor 1 open-competitive or transition eligible list.

Reassignment Qualifications:
Candidates must be current New York State Office of Parks, Recreation and Historic Preservation employees and have one year of permanent competitive or 55-b/55-c service as a Park Supervisor 1 to be eligible for reassignment.

55-b/c Qualifications:
This position is eligible for 55b/c appointment, and candidates with 55b/c eligibility are encouraged to apply. To be eligible for a 55b/c appointment, candidate must be currently enrolled in the Civil Service 55b/c program and must meet the minimum qualifications listed above. To be considered, you must provide a copy of your letter of eligibility with your response and meet the minimum qualifications listed above.

It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.

*If verifiable, we will accept and prorate appropriate part-time and volunteer experience.

Additional Comments Operational Needs:
• Must possess and maintain a valid driver’s license that allows the candidate to legally operate a motor vehicle in New York State as a term and condition of employment.
• Must be able to work a variable schedule, including nights, weekends, and holidays.
• Must have basic computer knowledge of Microsoft Office and be familiar with Upper Rapids POS and Ventek parking system.
• Must demonstrate proficiency in various tracking systems and agency programs, including Parks Operations and Revenue Tracking System (PORTS), Budget Expenditure Tracking System (BETS), and Reserve America.
• Must be able to follow NYS purchasing guidelines and procedures.

Benefits:
The NYS Office of Parks, Recreation & Historic Preservation offers a generous benefits package that includes but is not limited to:

Paid Time Off:
• 44 days - 13 Vacation days, 13 Sick days, and 5 Personal Leave days, 13 Holidays.

Health Care Benefits:
• Eligible employees and dependents can pick from a variety of affordable health insurance programs.
• Family dental and vision benefits at no additional cost.

Additional Benefits:
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• Paid Parental Leave


To learn more about our benefits, visit: https://parks.ny.gov/employment/benefits.aspx.

***NY HELPS PROGRAM:

For the duration of the NY HELPS Program, this title may be filled via a permanent non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Employees appointed via the NY HELPS program are restricted for promotional appointment until their position is covered-in to the competitive class by the New York State Civil Service Commission (CSC), or they otherwise obtain permanent competitive status. The CSC has recently covered-in employees who were appointed via NY HELPS on a permanent or contingent permanent basis between June 26, 2024 and June 11, 2025. Notification to employees regarding a change in their status is forthcoming. You may wish to apply if you received a permanent NY HELPS appointment to a qualifying title within these timeframes and are interested in this opportunity. Your eligibility for promotion will be reviewed by Human Resources. Employees with a permanent NY HELPS appointment occurring effective 6/12/25 or later will be addressed with a subsequent cover-in.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Courtney Zimmerman

Telephone

Fax

Email Address Niagara.Employment@parks.ny.gov

Address

Street Niagara Falls State Park

P.O. Box 1132

City Niagara Falls

State NY

Zip Code 14303

 

Notes on ApplyingAll candidates must submit a written resume and cover letter which clearly demonstrates how they meet the minimum qualifications for the position. These documents must be received by 12/05/2025 and submitted via email to niagara.employment@parks.ny.gov. You must include “Vacancy ID 203565 – Park Supervisor 1 – Niagara” in the subject line of your email. Failure to do so may result in not being considered for the position.

It is the responsibility of each applicant to accurately describe their experience and demonstrate that they meet the minimum qualifications.

Candidates from diverse backgrounds are encouraged to apply. The NYS Office of Parks, Recreation and Historic Preservation is an Equal Opportunity/Affirmative Action Employer committed to ensuring equal opportunity for persons with disabilities and workplace diversity.

New York State (NYS) is an equal opportunity/affirmative action employer. NYS Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, carrier status, gender identity or prior conviction records, or prior arrests, youthful offender adjudications or sealed records unless based on a bona fide occupational qualification or other exception.