Position Information

NY HELPNo

AgencyInformation Technology Services, Office of

TitleManager Information Technology Services 1 Infomation Security - 10195

Occupational CategoryI.T. Engineering, Sciences

Salary Grade27

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $106898 to $131665 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Schedule

Workweek Other (see below)

"Other" Explanation Sun-Thurs

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Kings

Street Address 11 Metro Tech Center

City Brooklyn

StateNY

Zip Code11201

Job Specifics

Duties Description Under the direction and support of higher-level team members within the New York State Security Operations Center (NYSOC), the incumbent will function as a Shift Lead with responsibility for the oversight and coordination of NYSOC operations across multiple teams. The NYSOC serves as the nerve center for joint local, State and federal cyber efforts, including data collection, response efforts and information sharing. Additionally, the NYSOC will provide a statewide view of the cyber-threat landscape and improve coordination on threat intelligence and incident response.

The incumbent will participate in and manage efforts in conducting investigations of cyber security events reported by state and local government entities and other sources. Event response efforts include incident identification, assessment, quantification, reporting, communication, and monitoring. The candidate provides investigation of correlated security event feeds and the appropriate triage, escalation, and coordination with other NYSOC team members. The incumbent will participate in the technical and process direction of the NYSOC, provide direction to analysts, and act as a liaison to other teams within NYS.

Due to the necessary technical support duties of this position in a 24/7 operation, the incumbent may be required to work various shifts such as weekends and/or nights/evenings. Additional information on work schedule will be discussed at time of interview.

Specific duties include, but are not limited to:

• Function as a shift manager in the NYSOC, providing support and direction for analysts and coordination efforts across multiple teams.

• Oversee the efforts related to security event monitoring and response including the tracking, documentation, analysis, and escalation of cyber events activities.

• Maintain schedules and shift assignments effectively to ensure NYSOC staffing needs are met.

• Lead the efforts to identify and communicate trends within the NYSOC operations and activity, escalating appropriately to management and stakeholders.

• Conduct team and shift turnover activities to ensure continuity of operations throughout the NYSOC.

• Oversee technical delivery, assessing and continually improving output and ensuring processes developed and adhered to drive operational excellence.

• Supervise subordinate staff in the proper performance of their duties and perform the full range of administrative supervisory responsibilities.

• Provide constructive input and feedback to appropriately tune the detections and performance of multiple security tools such as endpoint detection and response (EDR), security incident and event management (SIEM), and security orchestration, automation, and response (SOAR) to increase the quality of generated alerts.

• Provide constructive input and feedback for the development, maintenance, and adherence to standard operating procedures.

• Create technical reports and executive summaries related to cyber security incidents and events. Provide detailed metrics reports for executive management.

• Develop and deliver presentations regarding emerging cyber threats as needed.

• Provide training, guidance, and act as a mentor to subordinate team members. Maintain an adequate level of current knowledge and proficiency in cyber security through annual Continuing Professional Education (CPE) credits directly related to the field.

• Perform additional duties as assigned.

Minimum Qualifications Manager Information Technology Services 1 (Information Security)
Non-competitive: Seven years of information technology, cybersecurity, or information assurance experience*, including one year at the supervisory level.
*Substitutions:
A bachelor's or higher-level degree in any field including or supplemented by 15 semester credit hours in computer science or related field substitutes for three years of required experience; any bachelor’s substitutes for two years of required experience.
An associate degree with 15 semester credit hours in computer science or related field may substitute for one year of required experience. Candidates in a bachelor’s degree program with at least 15 semester credit hours in computer science or related field may substitute such credits for one year of required experience.
A master’s degree or higher in computer science or related field substitutes for one year of required experience.

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

Some positions may require fingerprinting.

Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.

If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.
to permanent non-competitive and the official probationary period will begin.

Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost

Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name ITS Human Resources

Telephone 518-473-0398

Fax 518-402-4924

Email Address PostingResponses@its.ny.gov

Address

Street Empire State Plaza

Swan Street Building, Core 4, Floor 1

City Albany

State NY

Zip Code 12220

 

Notes on ApplyingTo apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.