Review Vacancy
Date Posted: 12/01/25
Applications Due: 12/11/25
Vacancy ID: 203743
Position Information
NY HELPNo
AgencyWorkers' Compensation Board
TitlePublic Information Specialist 1 (Digital Content), WCB Item #4073
Occupational CategoryOther Professional Careers
Salary Grade18
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $66951 to $85138 Annually
Employment Type Full-Time
Appointment Type Contingent Permanent
Jurisdictional Class Non-competitive Class
Travel Percentage 10%
Schedule
Workweek Mon-Fri
Hours Per Week 37.5
Workday
From 8 AM
To 4 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? Yes
Location
County Schenectady
Street Address Public Information Office, Branding & Stakeholder Engagement
328 State Street
City Schenectady
StateNY
Zip Code12305
Job Specifics
Duties Description Under the direct supervision of the Public Information Specialist (Digital Content) SG-23, within the Branding and Stakeholder Engagement Unit, the position will coordinate and produce external communications on behalf of the Board.
Specific duties include, but are not limited to:
• Develop communications plans as communications lead on assigned Board projects.
• Provide support in executing internal and external communications strategies - including the development of multimedia, PowerPoint, internet, intranet and video content.
• Assist in the creation and editing of digital communications, training, and web content.
• Participate on various Board modernization project teams to assist in identifying digital communication and external training needs and assist in executing the identified deliverables.
• Assist in development, facilitation, and delivery of presentations in support of the Board's webinar program, project focus group sessions, and other in-person events.
• Assist in the management of GovDelivery/Granicus, the email blast system WCB leverages under a statewide ITS contract. Create and distribute digital communications to WCB and PFL system stakeholders, provide weekly account analytics, and identify/implement digital strategy improvements.
• Assist in the management of the Board's YouTube site, including the posting of video content, development of graphics associated with the content, descriptor text, and closed captioning, while ensuring ADA compliance.
• Assist in monitoring the Board/PFL websites, social media and digital communication and the digital assets contained (PowerPoint presentations, PDFs, graphics, and other materials) to ensure that information is accurate, current and engaging, and is compliant with Branding Guidelines.
• Conduct surveys using Survey Monkey and Webex. Analyze data results.
• Travel required. Less than 10%.
Preferred Experience:
• Minimum of 6 years of experience in communications, public relations, social media, and other digital communications (see Minimum Qualifications below)
• Experience in facilitating and creating digital presentations
• Developing communication plans
• Email delivery systems (e.g. Granicus GovDelivery)
• Survey Monkey
• Writing and editing
• Microsoft Office suite (Word, Excel, PowerPoint)
• Adobe Acrobat
• Webex
• Camtasia video editing software (or similar software)
• Adobe Creative Cloud (Photoshop, Premier Pro, Audition,…), a plus
• Photography and/or videography, a plus
Minimum Qualifications Non-competitive: six years of experience in public relations, social media, and digital communications. Associate’s, bachelor’s, or master’s degree in Communications, English, Public Relations, Social Media, Digital Communications, or similar degree, substitutes for two, four, or five years.
Additional Comments Please Note: This position requires both in-office and remote work. A hybrid telecommuting schedule can be discussed with the hiring manager during the interview.
We offer a work-life balance and a generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually.
• Thirteen (13) days of paid vacation leave in year one, increasing to 20+ days with additional years of service.
• Five (5) days of paid personal leave annually.
• Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C.
• Annual professional leave and educational leave opportunities for eligible staff.
Health Care Benefits
• Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs.
• Family dental and vision benefits at no additional cost.
Additional Benefits
• Public Service Loan Forgiveness (PSLF).
• Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply).
• NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan.
• Paid Parental Leave for all employees and Paid Family Leave (M/C Only).
• Eligibility for various life insurance options.
• Access to NY 529 and NY ABLE College Savings Program
• Flexible Spending Program, which allows employees to set aside pre-tax payroll deductions for eligible health care and dependent care expenses.
For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.
The Workers’ Compensation Board (Board) is an equal opportunity employer. The Board does not discriminate based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status, status as a victim of domestic violence, or other applicable legally protected characteristics. The Board is dedicated to eliminating injustices and ensuring diversity in our workforce so we can better serve our staff and create a space where all feel safe to be themselves. To help meet those goals, we encourage applicants from marginalized communities to apply. We are looking for candidates who are committed to working in and contributing to an environment that fosters a sense of belonging, as well as inclusion, and celebrates people of all backgrounds, identities, experiences, and perspectives.
We are happy to provide reasonable accommodations during the hiring process. If you have a disability or special need that requires a reasonable accommodation, please send a request to officeofgeneralcounsel@wcb.ny.gov.
Some positions may require additional credentials or a background check to verify your identity.
How to Apply
Name Recruitment Unit
Telephone
Fax 518-486-6364
Email Address HRM@WCB.NY.GOV
Address
Street Human Resources Management
328 State Street
City Schenectady
State NY
Zip Code 12305
Notes on ApplyingQualified candidates should send a letter of interest and resume which lists your actual Civil Service title, salary grade and specific verifiable information as to how you meet the minimum qualifications to be eligible to apply for this position. Please send your application to HRM@WCB.ny.gov (email applications are preferred). It is important that you reference the WCB Item #4073 in the subject line of your email to ensure receipt of your application. (Please do not reference the Vacancy ID No.)
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