Position Information

NY HELPNo

AgencyLabor, Department of

TitleDivision of Employment and Workforce Solutions (DEWS) Internship - Hourly - Bronx

Occupational CategoryOther Professional Careers

Salary GradeNS

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $17.35 to $20.42 Hourly

Employment Type Part-Time

Appointment Type Temporary

Jurisdictional Class "Other" (generally Military Law positions)

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week TBD

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Bronx

Street Address 400 E Fordham Road

City Bronx

StateNY

Zip Code10455

Job Specifics

Duties Description While working with the CDI Reentry Unit, the Case Management Intern will become familiar with programs, protections, and policies for justice involved individuals in New York State. The Intern will support the CDI team in helping justice impacted job seekers overcome barriers to employment and achieve their career goals. This role involves assisting with intake interviews, workshops, maintaining accurate client records, and connecting participants to training, job opportunities, and community resources. The intern will apply their skills in research, project management, and knowledge of Microsoft office suite to update resources of Reentry Information and materials that can be accessed on-demand by Reentry Employment Specialists and Employment Counselors working at New York State Department of Labor Career Centers. The intern may also be involved in writing and editing new reentry documents and resources while working on this project.

Key Responsibilities:
• Assist in conducting client assessments to identify skills, needs, and employment goals.
• Support the creation and monitoring of individualized career plans.
• Research and compile information on job openings, training programs, and supportive services.
• Maintain organized case files and update progress notes in the database.
• Participate in workshops, job fairs, and outreach activities.
• Provide follow-up communication to ensure clients remain engaged and on track.

Qualifications:
• Strong interpersonal and communication skills.
• Interest in workforce development, social services, or human resources.
• Ability to handle confidential information with professionalism.
• Organized, detail-oriented, and adaptable in a fast-paced environment.

Learning Outcomes:
• Develop greater understanding of the needs of, and services available to justice impacted jobseekers.
•Gain hands-on experience in case management processes.
• Develop skills in client engagement, resource navigation, and employment support.
• Understand the role of workforce development in community empowerment.

Minimum Qualifications MINIMUM QUALIFICATIONS:

• Be 18 years of age or older
• Be actively enrolled in a New York State college, university, or graduate • program, or be a resident of New York State, attending a college, university or graduate program outside of New York State*
• Have completed a minimum of one (1) year as a student at a degree-granting two or four-year college or university (completion of one year's worth of academic credits over a longer period may qualify part-time students for participation in the program), or be a currently enrolled graduate student or accepted in a graduate degree program
• Have a minimum grade point average (GPA) of 2.0, or the letter grade equivalent


Preferred Skill sets:
• Passion for working with and helping justice impacted individuals
• Case management skills
• Outreach and engagement
• Proficient in Microsoft Office suite products (including Microsoft Teams)
• Strong digital literacy skills, including digital organization skills
• Analytical and problem-solving skills
• Excellent verbal and written communication skills
• Strong attention to detail
• The desire to work in a team as well as the ability to work independently


Degree Concentrations Requested:
Counseling
Criminal Justice/Homeland Security
Cultural Studies
Legal Studies
Public Administration
Social Science
Social Work

Additional Comments Preferred minimum education level: Junior
Preferred maximum education level: Graduate Student

Our mission is to provide outstanding services to our customers—the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York’s businesses. We empower and protect New York’s workers. To learn more about our mission and the exciting work of the DOL, please visit: https://dol.ny.gov/about-us

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Robert Stager

Telephone 518-457-1020

Fax EFax: 5184742871@fax.ny.gov

Email Address labor.sm.personnel.jva@labor.ny.gov

Address

Street NYS Department of Labor

State Office Campus, Building 12, Room 561

City Albany

State NY

Zip Code 12226

 

Notes on ApplyingAll candidates must submit a written resume and a cover letter which clearly demonstrates how they meet the minimum qualifications for the position. These documents must be received by February 2, 2026 and submitted via email to labor.sm.personnel.jva@labor.ny.gov or mailed to the NYS Department of Labor, Personnel Bureau, Building 12, Room 561, State Office Campus, Albany, NY 12226. You must include, Vacancy ID 204458, Division of Employment and Workforce Solutions (DEWS) Internship - Bronx in the subject line of your email. Failure to do so may result in a delay of processing your application.

Candidates from diverse backgrounds are encouraged to apply. Department of Labor is an Equal Opportunity/Affirmative Action Employer committed to ensuring equal opportunity for persons with disabilities and workplace diversity.

New York State (NYS) is an equal opportunity/affirmative action employer. NYS Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, carrier status, gender identity or prior conviction records, or prior arrests, youthful offender adjudications or sealed records unless based on a bona fide occupational qualification or other exception.

If you are a person with a disability and wish to request that a reasonable accommodation be provided for you to participate in a job interview, please contact: Department of Labor, Attn: Director, Office of Diversity, Equity and Inclusion (ODEI), Building 12, Albany, NY 12226 (Phone (518) 457-1984 and/or fax (518) 485-2575.