Position Information

NY HELPNo

AgencyMental Health, Office of

TitleBusiness Systems Analyst 3; Central Office

Occupational CategoryI.T. Engineering, Sciences

Salary Grade25

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $96336 to $121413 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address Office of Mental Health, Capital District Psychiatric Center

75 New Scotland Ave

City Albany

StateNY

Zip Code12208

Job Specifics

Duties Description The Office of Mental Health is recruiting to fill a Business Systems Analyst 3, G-25, position in the Division of Medical Informatics. The Business Systems Analyst 3 will, applying a wide range of specialized knowledge, skills, abilities, tools and techniques, work with OMH Clinical and other business stakeholders to analyze, define, develop, and communicate and validate requirements for new or existing business processes and/or information technology systems. The position is expected to provide application support for OMH business units and clinical programs.

Specific duties include, but are not limited to, the following:

•Leads a multi-disciplinary team on technical projects that help meet the strategic goals of OMH.

•Directs business systems analysis activities and supervises a staff of Business Systems Analysts.

•Writes agency business analysis standards and process documents.

•Analyzes and revises flow charts, process models, and technical specifications describing “as is” or “to be” IT systems or business processes.

•Prioritizes IT system requirements to gain stakeholder agreement for IT projects or business process change documents detailing the project.

•Develops and prepares presentations to justify and explain IT system or business process requirements.

•Evaluates the outcomes of systems testing and confirms that the results are consistent with the system or business process specifications.

•Reviews proposals from staff and advises management on the criticality of revising system or business process requirements during and after IT system implementation, if applicable.

•Determines the impact of software and hardware releases on the IT system; recommends delaying software upgrades or revising system specifications and business rules to meet software and hardware requirements.

•Directs the development of training related to business systems implementation for users.

•May determine need for procuring business analysis consultants.

•Identify, analyze, and resolve issues for existing systems resulting from errors detected during, testing, implementation and/or daily use.

•Create software training, reference guides, FAQs, and procedure manuals for end users.

•Will participate on the following projects, that include but are not limited to: Electronic Health Record Implementation, Infection Prevention and Control, Outpatient Scheduling, Internal Reporting, Cerner Upgrade, and Telehealth projects.

•Demonstrate strong, professional, respectful communication skills, both verbally and in writing.

•Demonstrate an interest in developing a deep understanding of OMH enterprise software and systems to develop a technical expertise that will help facilitate excellent end-user support.

•Maintain a collaborative environment that fosters and supports creative solutions and continuous improvement.

•Maintain a working environment that is committed to attracting, developing, and retaining a competent and highly motivated workforce.

•Must be able to work in a fast-paced environment where technical issues must be quickly resolved and communicated to end users.

Minimum Qualifications Current NYS employee with permanent or contingent-permanent status as a Business Systems Analyst 3, SG-25; OR current NYS employee with one year or more of permanent or contingent-permanent service in a title at or above G-23 and eligible to transfer under Section 52.6 of the Civil Service Law.

Additional Comments Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines.

The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Ciara Pelham

Telephone

Fax (518) 486-3897

Email Address OMHHRM@OMH.NY.GOV

Address

Street NYS Office of Mental Health

44 Holland Avenue

City Albany

State NY

Zip Code 12229

 

Notes on ApplyingTo be considered for this position, interested candidates should email a cover letter and resume in Microsoft Word or PDF format to omhhrm@omh.ny.gov. Please include the title of the position and Vacancy ID #214326 in the subject line of your email when applying.

You are advised that, should you accept a job offer with the Office of Mental Health, you may be required to be fingerprinted and pay a fingerprint fee.