Review Vacancy
Date Posted: 05/01/26
Applications Due: 05/16/26
Vacancy ID: 215271
Position Information
NY HELPYes
AgencyTaxation & Finance, State
TitleBusiness Systems Analyst 1 (NY HELPS)
Occupational CategoryOther Professional Careers
Salary Grade18
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $66951 to $85138 Annually
Employment Type Full-Time
Appointment Type Contingent Permanent
Jurisdictional Class Competitive Class
Travel Percentage 0%
Schedule
Workweek Mon-Fri
Hours Per Week 37.50
Workday
From 8:30 AM
To 4:30 PM
Flextime allowed? Yes
Mandatory overtime? No
Compressed workweek allowed? Yes
Telecommuting allowed? Yes
Location
County Albany
Street Address W A Harriman State Campus
City Albany
StateNY
Zip Code12227
Job Specifics
Duties Description The Business Analysis and Testing (BAT) Unit provides support to business unit managers regarding processes, analysis and special projects and initiatives with the goal of improving business processes and working more effectively and efficiently.
The incumbent will provide guidance, administrative, and technical assistance for the day-to-day activities within the Business Analysis and Project Support Units. Duties include, but are not limited to, the following:
• Developing comprehensive project plans;
• Elicit and communicate business requirements;
• Create, validate, and maintain process documentation, business rules, and additional specifications (including flow charts, process models, and technical specifications).
• Assist in developing and monitoring test plans. Evaluate test results for consistency with business and system requirements.
• Evaluating solution performance against business goals and objectives;
• Participating in developing the to-be state, identifying and documenting changes;
• Planning and performing system research and gathering information;
• Assisting with developing training and user support materials;
• Working closely with program and IT staff, stakeholders, and Business Analysts from other units;
• Interacting with customers in a respectful and helpful manner and actively listening to issues and guiding them through appropriate solutions;
• Provide project administrative support for tracking and reporting project statuses;
• Following up on action items;
• Comply with the Office of Human Resources Management, Code of Conduct, Ethics, and Internal Control rules, policies and procedures; and
• Adhere to the Department's time and attendance rules and regulations. Adhere to the Department's time and attendance rules and regulations.
Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NYHELPS)
For the duration of the NY HELPS Program, this title may be filled via a con-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.
Within one year of permanent appointment, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
NON-COMPETITIVE MINIMUM QUALIFICATIONS:
This position may be filled as a two-year traineeship: advanced placement is at the discretion of the hiring agency.
• Trainee 1 is equated to SG-14, $53,764
• Trainee 2 is equated to SG-16, $59,994
• Journey Level, SG-18 starting salary is $66,951.
Business Systems Analyst Trainee 1:
Four years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.
Substitution: An associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience; a master’s degree may substitute for five years of experience; and a doctorate may substitute for six years of experience
Business Systems Analyst Trainee 2:
Five years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.
Substitution: An associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience; a master’s degree may substitute for five years of experience; and a doctorate may substitute for six years of experience
Business Systems Analyst 1- journey level:
Six years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.
Substitution: An associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience; a master’s degree may substitute for five years of experience; and a doctorate may substitute for six years of experience
COMPETITIVE MINIMUM QUALIFICATIONS
The selected candidate must be a current NYS employee eligible for transfer in accordance with Civil Service Laws, Rules, and Regulations.
OR eligible via the 55-b/c program (please include your Letter of Eligibility and transcripts with your application).
OR immediately reachable on the appropriate exam for this title and location (PATT and PCO for Albany). This position may be filled as a two-year traineeship.
Additional Comments Note: Advanced placement in a traineeship is at the discretion of the hiring agency
PROOF OF DEGREE IS REQUIRED WITH YOUR APPLICATION: PLEASE INCLUDE YOUR UNOFFICIAL TRANSCRIPTS, DIPOLMA, OR EDUCATION EVALUATION SHOWING YOUR DEGREE WAS AWARDED.
New York State is an equal opportunity employer. It’s the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.
Any candidate selected for this position will be subject to a review of their tax return submissions by the New York State Department of Taxation and Finance. Employment of a candidate is conditioned upon a finding by the New York State Department of Taxation and Finance that the candidate is in compliance with all local, state, and federal tax laws. In accordance with federal government requirements, the employment of any candidate selected for this position is conditioned upon successfully completing a background investigation including a criminal history record check (fingerprint check).
Work hours and telecommuting will be discussed at the interview.
Some positions may require additional credentials or a background check to verify your identity.
How to Apply
Name Lori Dean
Telephone (518) 457-2365
Fax
Email Address External.Application@tax.ny.gov
Address
Street W A Harriman State Office Campus
City Albany
State NY
Zip Code 12227
Notes on ApplyingQualified candidates should copy the below web address into your browser to complete the online application for the Department of Tax and Finance. Within the application, you will attach your resume & unofficial transcript.
https://www7b.tax.ny.gov/HELP/gateway/HELP.home
Current or previous NYS employees may be contacted for their Social Security Number to verify their NYS employment.
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