Review Vacancy
Date Posted: 06/16/26
Applications Due: 06/28/26
Vacancy ID: 218143
Position Information
NY HELPNo
AgencyInformation Technology Services, Office of
TitleManager Information Technology Services 2 - 17453
Occupational CategoryI.T. Engineering, Sciences
Salary Grade29
Bargaining UnitM/C - Managerial/Confidential (Unrepresented)
Salary RangeFrom $115283 to $145682 Annually
Employment Type Full-Time
Appointment Type Contingent Permanent
Jurisdictional Class Competitive Class
Travel Percentage 0%
Schedule
Workweek Mon-Fri
Hours Per Week 37.5
Workday
From 8 AM
To 5 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? Yes
Location
County Albany
Street Address 44 Holland Ave., Flr 2
City Albany
StateNY
Zip Code12208
Job Specifics
Duties Description Under the direction of the Deputy Commissioner of Technology, the Manager of Information Services Technology 2, will be responsible for modernizing, enhancing and supporting all OMH Forensics applications, Incident Management application (NIMRS), Child and Adult Integrated Reporting Systems (CAIRS), Open Dental, Mental Health Automated Record System (MHARS) and the new Electronic Health Record system (EHR), and modernize local provider applications. Duties include, but are not limited to, the following:
• Develop, implement and ensure adherence to internal controls, policies, guidelines, standards, and procedures.
• Oversight of all vendor interactions for EHR application, including oversight of Application Integration, Data migration, Data Warehouse, Infrastructure, and implementation of EHR system across 24 facilities, 2 research facilities and outpatient clinics
• Modernize patient systems and oversee all aspects of analysis, architecture, design and implementation of these applications. Track and monitor the staff time in prep for CMS appropriation.
• Communicate with all executive teams on status, progress, risks. Co-ordinate with other team managers, agency management, vendors, ITS exec team and other impacted stakeholders.
• Responsible for developing, implementing and maintaining operating and standard operating procedures and policies.
• Negotiate and implement service Level agreements between ITS, OMH and vendors
• Manage/Oversee and provide technical leadership and guidance to application development teams and schedule, coordinate and facilitate team meetings to organize work and track progress.
• Implement standard release and deployment management principles and checklists and automated release and deployment management activities for all applications.
• Perform a full range of supervisory duties including staff reviews, performance evaluations, and disciplinary programs as required by NYS policy. Mentor and guide management team and their staff. Develop annual staffing/succession plans and foster growth opportunities.
• Leverage the Secure Software Development Life Cycle (SSDLC) for all activities, enforce programming standards, and coordinate work assignments.
• Manage, track, coordinate, prioritize work related to all OMH application needs and collaborate with OMH program areas to understand their operations, systems, and business functions.
• Schedule/Oversee bi-weekly status meetings with business users to provide updates, progress, issues and risks associated with demands, projects, and enhancements.
• Participate and contribute to all strategic planning, governance and roadmap planning discussions with agency and ITS.
• Maintain application documentation/artifacts in repositories for easy access and information sharing.
• Manage administrative responsibilities including budget requests, requests to fill, HBITS procurements and recruitment activities.
• Supervise, mentor and guide staff, including the assignment and prioritization of work, approval of leave requests, completion of probation reports and the completion of performance evaluations.
Minimum Qualifications Open to NYS employees with one year of permanent competitive service as a Manager Information Technology Services 2, SG-29, OR in a position at the SG-27 level or higher deemed administrative under Section 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades or one M-grade.
Note: If you are on the examination eligible list for the position title in this location, you do not need to respond to this posting unless you are also eligible for appointment by one of the qualifications listed above. Candidates must be reachable on the current eligible list for this title in order to be list appointed.
Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.
Some positions may require fingerprinting.
Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.
If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.
to permanent non-competitive and the official probationary period will begin.
Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development
Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost
Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.
The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.
Some positions may require additional credentials or a background check to verify your identity.
How to Apply
Name ITS Human Resources
Telephone 518-473-0398
Fax 518-402-4924
Email Address PostingResponses@its.ny.gov
Address
Street 164 Columbia Turnpike
City Rensselaer
State NY
Zip Code 12144
Notes on ApplyingTo apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.
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