Position Information

NY HELPNo

AgencyCorrections and Community Supervision, Department of

TitleIncarcerated Grievance Program Supervisor

Occupational CategoryOther Professional Careers

Salary Grade19

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $70759 to $89645 Annually

Employment Type Full-Time

Appointment Type Provisional

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 40

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Erie

Street Address Wende Correctional Facility

3040 Wende Road

City Alden

StateNY

Zip Code14004

Job Specifics

Duties Description As an incarcerated grievance program supervisor (and/or trainee), you would be responsible for coordinating, supervising, and enforcing the incarcerated grievance program at the facility level, when necessary through the additional appellate process. This requires frequent group or direct contact with incarcerated individuals. You would inform the incarcerated individuals and facility staff of legal mandates and policies concerning incarcerated individuals. You would also ensure that all necessary information and documentation regarding an incarcerated individuals grievance is available for consideration by the facility incarcerated grievance resolution committee (IGRC). Additional duties and details to be discussed at interview.

Minimum Qualifications INCARCERATED GRIEVANCE PROGRAM SUPERVISOR/SG-19 (SEE TRAINEE TITLE BELOW) (TC: 8366100)
Minimum Qualifications for Promotional Appointment: The eligible list resulting from the Incarcerated Grievance Program Supervisor Trainee/NS (EQ to SG-14) transition examination will be used to fill one-year traineeships leading to Incarcerated Grievance Program Supervisor/SG-19.
(E 9/26/2025; 00-028020)

INCARCERATED GRIEVANCE PROGRAM SUPERVISOR TRAINEE/NS (EQ to SG-14) (Salary $53,764 - $68,630)
Minimum Qualifications for taking the Transitional Examination: Must be a qualified employee of the New York State Department of Corrections and Community Supervision and have had three months of permanent competitive, non-competitive NY HELPS*, or 55-b/55-c service AND must have a bachelor's degree.

If you have received a permanent appointment to a qualifying title and served provisionally** in that title immediately preceding your permanent appointment, such provisional service may be counted towards meeting the time in title required for this examination.

Qualifying Experience for Appointment from the Eligible List: After one year of service described in the Minimum Qualifications, successful candidates will be qualified for appointment from the eligible list.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Donna Weekley, Head Clerk Personnel

Telephone 716-937-4000

Fax 716-937-9537

Email Address doccs.sm.wende.personnel@doccs.ny.gov

Address

Street Wende Correctional Facility

3040 Wende Road

City Alden

State NY

Zip Code 14004