Position Information

NY HELPNo

AgencyPeople With Developmental Disabilities, Office for

TitleOffice Assistant 3 Calculations

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade14

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $56506 to $68630 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Erie

Street Address 1200 East and West Rd.

EOA #26-508bjd

City West Seneca

StateNY

Zip Code14224

Job Specifics

Duties Description • Answer questions from and provide information to various parties regarding agency activities, transactions, and
procedures. Refer inquiries as necessary.
• Operate various communication systems such as telephones and computers; and keep records of such
communications.
• Schedule appointments and meetings using various office tools.
• Perform routine processing activities, including checking forms for completeness and accuracy.
• Maintain basic financial, accounting, and/or statistical records.
• Perform calculations and computations, primarily on computers and calculators, using known and standard
formulas and methods.
• As needed and as directed, contact various internal and external parties to obtain information.
• Prepare, process, review, and record numerical transactions and records. This activity may include: processing
bills and vouchers; reviewing or auditing calculations or statistics; or disbursing or receiving items of value.
• Receive, appropriately record, time stamp, sort, and distribute mail, e-mail, or other forms of correspondence or
communication, or goods, materials, or stores.
• Maintain files, correspondence, documents, records, materials, and stores pursuant to guidelines.
• Maintain various listings for mail service purposes.
• Process outgoing mail by inserting letters into envelops, sealing envelopes, and applying correct postage.
• Plan work and determine how it will be performed.
• Assign work to staff and assure necessary coverage for assignments and Storehouse.
• Provide subordinates with specific instructions concerning the preparation of documents, processing of materials,
and maintenance of records.
• Provide subordinates with standard formats for the preparation of documents and reports using available software
packages.
• Provide training in the use of work equipment, and office and agency procedures.
• Evaluate the quality, quantity, and timeliness of work.
• Assign Storehouse work to staff; schedule workflow; establish work performance standards; review work
performance and production; determine the nature of problems and take corrective action.
• Provide advice to and otherwise assist supervisors in planning, organizing, scheduling, and coordinating work
operations and work procedures.
• Ensure that subordinate staff is trained adequately.
• May participate in the hiring process for subordinate staff, may prepare or assist in the preparation of the budget
for the clerical operation, may maintain an active inventory for the clerical operation of Storehouse staff.
• May function as an overall manager over a clerical or office support operation for Storehouse staff

https://www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all?

#LI-BD1

Minimum Qualifications Competitive Minimum Qualifications:

1. One year as an Office Assistant 2; or one year of permanent service in a clerical, keyboarding, or paraprofessional title allocated to Grade 7 or higher and reachable for appointment on Current Civil Service Eligible List for this title.
OR
2. Eligible to transfer via section 70.1 of Civil Service Law by having at least one year of permanent service in a qualifying title. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades. For eligible 70.1 information, visit the Career Mobility Office at: http://careermobilityoffice.cs.ny.gov/cmo/gotit/title-search/titlesearch_action.cfm
When doing this search use your current title to see the titles you can transfer to.

Additional Comments APPLICATION PROCEDURE: Submit cover letter and résumé by, August 31, 2026 to:

Human Resources Management Office
1200 East and West Road
Building 1, West Seneca Campus
West Seneca, NY 14224
E-Mail: opwdd.sm.wny.bids@opwdd.ny.gov
Fax: (716) 517-3715

Please reference EOA #26-508bjd in all correspondence.
If you are responding to this posting, please do not refer to the vacancy ID
When submitting documents electronically, it is preferred if they are in Adobe Acrobat (PDF) Format.

• If you are currently a New York State employee serving in a permanent competitive qualifying title and eligible for a transfer via Section 70.1 of the Civil Service Law, you may be appointed to this title as a permanent competitive employee.

• For CSEA positions: Local Bidding Agreements will be honored.

• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume.

• All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.

• If you are employed by state government you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice

• Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA).

• If an employee or job applicant believes that they need a reasonable accommodation, they should contact the Reasonable Accommodation Unit at (518) 486-7222 or email accommodationrequests@opwdd.ny.gov to obtain information and RA forms.

• Savings programs such as the U.S. Savings Bond and the College Savings Plan.

• Voluntary pre-tax savings programs such as Health Care Spending Account and the Dependent Care Advantage Account offer employees options to pay for uncovered health care expenses or dependent care expenses.

• Access to the Employee Assistance Program (EAP) an assessment and referral service that connects employees with local service providers and support services to address their personal needs.

• Life insurance and Disability insurance.

• The New York State Deferred Compensation Plan is a voluntary retirement plan that offers employees the option to invest a part of their salaries for retirement on a tax-deferred basis.

• Paid Holidays and Leave:
° Thirteen (13) paid holidays each year.
° Thirteen (13) days of paid vacation leave initially.
° Five (5) days paid personal leave each year.
° Thirteen (13) days of paid sick leave each year (PEF/CSEA), which may carry over from year to year.
° Up to three (3) days professional leave each year to participate in professional development events.

• Health Care Coverage:
Employees and their eligible dependents can choose from a variety of affordable health insurance programs. Employees are provided family dental and vision plans at no extra cost.

• Paid Parental Leave:
Paid Parental Leave allows eligible employees to take up to 12 weeks of paid leave at full pay for each qualifying event. A qualifying event is defined as the birth of a child or placement of a child for adoption or foster care.

• Retirement Program:
Participate in The NYS Employees’ Retirement System (ERS), which is recognized as one of the best-managed and best-funded public retirement systems in the nation.

• Professional Development and Education and Training:
NYS offers training programs and tuition assistance to eligible employees to maintain and increase their professional skills and prepare them for promotional opportunities. For more information, please visit https://oer.ny.gov/training-and-professional-development.

• Additionally, the Public Service Workshops Program (PSWP) offers certain professional training opportunities for PEF represented and M/C designated employees that may grant continuing education credits towards maintaining professional licensure. For more information, please visit https://oer.ny.gov/public-service-workshops-program-pswp.
• OPWDD is an Equal Opportunity/Affirmative Action employer dedicated to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.

***All people with disabilities are encouraged to apply.***

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name OPWDD Region 1 Western Office

Telephone 716-517-2057

Fax 716-517-3715

Email Address opwdd.sm.wny.bids@opwdd.ny.gov

Address

Street 1200 East and West Rd.

EOA #26-508bjd

City West Seneca

State NY

Zip Code 14224

 

Notes on ApplyingAPPLICATION PROCEDURE: Submit cover letter and résumé by, August 31, 2026 to:

Human Resources Management Office
1200 East and West Road
Building 1, West Seneca Campus
West Seneca, NY 14224
E-Mail: opwdd.sm.wny.bids@opwdd.ny.gov
Fax: (716) 517-3715

Please reference EOA #26-508bjd in all correspondence.
If you are responding to this posting, please do not refer to the vacancy ID
When submitting documents electronically, it is preferred if they are in Adobe Acrobat (PDF) Format.