Position Information

NY HELPNo

AgencyPeople With Developmental Disabilities, Office for

TitleProgram Operations Specialist 2

Occupational CategoryOther Professional Careers

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $86681 to $109650 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 25%

Schedule

Workweek Mon-Fri

Hours Per Week 40

Workday

From 8 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County To Be Determined

Street Address X

City XXX

StateNY

Zip Code00000

Job Specifics

Duties Description As a Program Operations Specialist 2, you would independently perform professional, administrative, and technical duties to promote the planning, development, implementation, monitoring, and evaluation of programs and services for individuals with intellectual and/or developmental disabilities. You may also supervise Program Operations Specialists 1 and other staff engaged in these activities.

•Under the supervision of SPS Quality Assurance (QA) Bureau, serve as a Data Management Supervisor. This position will be situated in SPS Region 2 with primary support to that region but will also support other regions based on need.?

•Supervise POS1 and/or other staff assigned to SPS QA

•Provide technical assistance/training to SPS units in data cleanup /monitoring efforts?

•Assist in developing workplans and remediation support strategies with SPS unit leads and supervisors to assist with quality of procedures and data entry.
•Serve as member of Community of Practices (COPS)
•Produce data by querying data repositories and generate periodic reports and visualizations?
•Assess data structures and how they can be used to produce desired reports.?

•Devise methods for identifying data patterns and trends in data sources.

•Test, validate, and reformulate data to ensure integrity.

•Partner with SPS QA personnel and SPS leadership for data collection and reporting.

?•Communicate with SPS leadership using a variety of data-driven tools and work with other team members on effective tool usage.

•Review SPS activities to proactively identify areas where data can help identify goals and objectives and/or assess progress and performance of activities.?

•Participate in discussions of large-scale projects to assist with tracking to ensure meeting benchmarks.

•Ensure data integrity for data collected in respective units through sampling, validation and other method.

•Support knowledge transfer of data analysis skills, tools and software with SPS staff to expand data knowledge.

•Support SPS unit managers and leads to develop metrics and reports to monitor unit performance and support staff in their day-to-day work (e.g., develop “local” reports to assist staff in managing their workload).

•Provide analysis for SPS Leadership regarding staff output, compliance, benchmark timelines, and other information, as needed.

•Provide statistical background for analysis and provide expertise for evaluative work with staff.

•Participate in IT development projects that will support SPS activities. •Produce reports and effectively communicate/present results.

•Support other analytical activities, and assisting with compiling data for ad hoc requests, as needed.?

•Manage records retention activities. •Assist with development record disposition for SPS.

•TABS/Choices/Capacity Management Coordinator: Troubleshooting, assigning roles and liaising with Central Office for higher-level issues. •Function as a resource for Development Plan reports.

•Additional duties as needed.

Telecommuting will be discussed at interview.

This position will be filled in one of the following locations: 401 Turin Street. Rome N.Y. 13440*, 187 Northern Concourse, North Syracuse, N.Y. 13212*, 249 Glenwood Rd., Binghamton, N.Y. 13905*, 7242 Route 9N 101, Plattsburgh, N.Y. 12901*, 51 North Main St., Potsdam, N.Y. 13676* or 2445 State Route 30, Tupper Lake, N.Y. 12986*.

LinkedIn: https://www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all

#LI-CH1

Minimum Qualifications Promotion:
Candidates must be reachable for appointment on the current Civil Service Eligible List.

Transfer:
Candidates must have one year of permanent competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: https://careermobilityoffice.cs.ny.gov/cmo/gotit/index.cfm.

Additional Comments • If you are currently a New York State employee serving in a permanent competitive qualifying title and eligible for a transfer via Section 70.1 or 52.6 of the Civil Service Law, you may be appointed to this title as a permanent competitive employee.

• The assignment of PS&T employees will be made in accordance with any agreed upon Memorandum of Understanding between PEF and the local DDSO regarding the posting of job vacancies.

• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume.

• All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.

• If you are employed by state government you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice.

• Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA).

• If an employee or job applicant believes that they need a reasonable accommodation, they should contact the Reasonable Accommodation Unit at (518) 486-7222 or email accommodationrequests@opwdd.ny.gov to obtain information and RA forms.

• Savings programs such as the U.S. Savings Bond and the College Savings Plan.

• Voluntary pre-tax savings programs such as Health Care Spending Account and the Dependent Care Advantage Account offer employees options to pay for uncovered health care expenses or dependent care expenses.

• Access to the Employee Assistance Program (EAP) an assessment and referral service that connects employees with local service providers and support services to address their personal needs.

• Life insurance and Disability insurance.

• The New York State Deferred Compensation Plan is a voluntary retirement plan that offers employees the option to invest a part of their salaries for retirement on a tax-deferred basis.

• Paid Holidays and Leave:
° Thirteen (13) paid holidays each year.
° Thirteen (13) days of paid vacation leave initially.
° Five (5) days paid personal leave each year.
° Thirteen (13) days of paid sick leave each year (PEF/CSEA), which may carry over from year to year.
° Up to three (3) days professional leave each year to participate in professional development events.

• Health Care Coverage:
Employees and their eligible dependents can choose from a variety of affordable health insurance programs. Employees are provided family dental and vision plans at no extra cost.

• Paid Parental Leave:
Paid Parental Leave allows eligible employees to take up to 12 weeks of paid leave at full pay for each qualifying event. A qualifying event is defined as the birth of a child or placement of a child for adoption or foster care.

• Retirement Program:
Participate in The NYS Employees’ Retirement System (ERS), which is recognized as one of the best-managed and best-funded public retirement systems in the nation.

• Professional Development and Education and Training:
NYS offers training programs and tuition assistance to eligible employees to maintain and increase their professional skills and prepare them for promotional opportunities. For more information, please visit https://oer.ny.gov/training-and-professional-development.

• Additionally, the Public Service Workshops Program (PSWP) offers certain professional training opportunities for PEF represented and M/C designated employees that may grant continuing education credits towards maintaining professional licensure. For more information, please visit https://oer.ny.gov/public-service-workshops-program-pswp.

• OPWDD is an Equal Opportunity/Affirmative Action employer dedicated to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.

***All people with disabilities are encouraged to apply.***

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Central NY Human Resources

Telephone

Fax 315-473-6980

Email Address CentralNY.Careers@opwdd.ny.gov

Address

Street 187 N. Concourse

City N. Syracuse

State NY

Zip Code 13212

 

Notes on ApplyingPlease email your resume to CentralNY.Careers@opwdd.ny.gov and reference vacancy ID in your email.