Position Information

NY HELPYes

AgencyFinancial Services, Department of

TitleOffice Assistant 1, SG-06

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade06

Bargaining UnitOSU - Operational Services Unit (CSEA)

Salary RangeFrom $36232 to $44828 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 6 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County New York

Street Address One State Street

City New York City

StateNY

Zip Code10004

Job Specifics

Duties Description The New York State Department of Financial Services seeks to build an equitable, transparent, and resilient financial system that benefits individuals and supports business. Through engagement, data-driven regulation and policy, and operational excellence, the Department and its employees are responsible for empowering consumers and protecting them from financial harm; ensuring the health of the entities we regulate; driving economic growth in New York through responsible innovation; and preserving the stability of the global financial system.

The Department of Financial Services is seeking candidates for the position of Office Assistant 1 in the Property Bureau. Duties include, but are not limited to, the following:

• Answers phone calls in the Bureau’s Market Section;
• Takes messages or forward callers to voice mail, as warranted;
• Processes both no-fault provider overcharge complaints from insurers for the No-Fault Unit and complaints filed against insurers that allege unpaid arbitration awards issued in the forums administered by the Arbitration Forums Inc. and the American Arbitration Association;
• Enters required data setting up files and scan the documents into computer NYSCIS System;
• Sends files to no-fault supervisor for assignment to examiners;
• Collects and sorts mail for the No-Fault and Excess Line units, which includes processing penalty checks collected by these units and scanning correspondence on assigned complaints into NYSCIS;
• Schedules meetings and reserves conference rooms, upon request;
• Registers visitors into database for entry into DFS offices in NYC;
• Handles requisitions for supplies for the Market Section through Statewide Financial System and order calendars yearly;
• Assists each year in verifying the number of Insurance Law books for examiners and distributes to each Unit;
• Assists to maintain Emergency Contact List spreadsheet;
• Collects information from each examiner for updating as necessary;
• Handles all incoming mail on the 6th floor; and
• Inserts meeting information into Project Sunlight database.

Minimum Qualifications Appointment Method:

List Appointment: Candidates must be reachable on the Civil Service eligible list for 26-711010.

Transfer: Candidates must have one year of permanent competitive service in a title eligible for transfer via Section 70.1 of the Civil Service Law. Information regarding transfer eligibility may be available on the Civil Service Career Mobility Office website.

Please note that under Civil Service Law, an employee cannot have two consecutive upward 70.1 or 52.6 transfers without an intervening eligible list appointment if such transfers would exceed two salary grades.

55 b/c Appointment: Candidates must meet the eligibility requirements of the Governor's Program to Hire Individuals and Veterans with Disabilities as described in Civil Service Law § 55b/c. Information about this program can be found here: https://www.cs.ny.gov/rp55/

Minimum Qualifications: There are no minimum education or experience requirements for this title.

NY HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply (see minimum qualifications above). At this time, agencies may recruit and hire employees by making permanent non-competitive appointments. At a future date (within one year of appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Additional Comments Please note that a change in negotiating unit may affect your salary, insurance and other benefits.

Salary: $36,232 – $44,828

Positions located within the New York City metropolitan area, as well as Suffolk, Nassau, Rockland, and Westchester Counties, are also eligible to receive an additional $4,000 annual downstate adjustment.

Appointment Status: Permanent

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Tyler Lebel

Telephone

Fax (518) 402-5071

Email Address recruitment@dfs.ny.gov

Address

Street One Commerce Plaza

Suite 301

City Albany

State NY

Zip Code 12257

 

Notes on ApplyingTo Apply: Interested qualified candidates must submit a resume and letter of interest no later than September 18, 2026 to the email address listed below. Please include the Box # (Box OA1-00619) in the subject line of your email to ensure receipt of your application. Email submissions are preferred.

Please be advised that the New York State Department of Financial Services does not offer sponsorship for employment visas.

Tyler Lebel
Box OA1-00619
New York State Department of Financial Services
Office of Human Resources Management
One Commerce Plaza, Suite 301
Albany, NY 12257
Email: recruitment@dfs.ny.gov
Fax: (518) 402-5071

All candidates that apply may not be scheduled for an interview.


Public Service Loan Forgiveness
Employment with New York State qualifies an individual for Public Service Loan Forgiveness (PSLF). This program forgives the remaining balance on any Direct Student Loans after you have made 120 qualifying monthly payments while working full-time for a U.S. federal, state, local, or tribal government or not-for-profit organization. To learn more about the program and whether you would qualify, please visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service


AMERICANS WITH DISABILITIES ACT: REASONABLE ACCOMMODATIONS
Under the Americans with Disabilities Act (ADA), the Department of Financial Services is required to provide reasonable accommodation for known physical or mental limitations of an otherwise qualified applicant with a disability if an accommodation would enable the applicant to perform the essential functions of the job. If the accommodation would constitute an undue hardship on the operations of the agency, the agency is not required to provide it.

All people with disabilities are encouraged to apply to all jobs for which they meet the minimum qualifications.