Position Information

NY HELPNo

AgencyEnvironmental Conservation, Department of

TitleCommunications Operator (Seasonal)

Occupational CategoryOther Professional Careers

Salary GradeHourly

Bargaining UnitOSU - Operational Services Unit (CSEA)

Salary RangeFrom $13.04 to $13.04 Hourly

Employment Type Part-Time

Appointment Type Temporary

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Schedule

Workweek Other (see below)

"Other" Explanation Sunday, Monday, Tuesday, Wednesday, Thursday, Friday and Saturday <br />

Hours Per Week 32

Workday

From 3 PM

To 7 AM

Flextime allowed? No

Mandatory overtime? Yes

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Albany

Street Address 625 Broadway

City Albany

StateNY

Zip Code12233

Job Specifics

Minimum Qualifications Possession of a high school diploma or high school equivalency diploma issued by an appropriate educational authority.

Experience as a public safety dispatcher is preferred.

Duties Description Working under direct supervision of the DEC Division of Law Enforcement, serve as dispatchers for emergency and non-emergency calls from officers and the general public. Most calls are primarily directed to the mission of the DEC. Additionally, obtain necessary information from callers in order to initiate assistance; serve as radio dispatchers of police resources; perform clerical, administrative and other duties related to the dispatch center service. Candidates must be able to communicate and work well with other dispatchers and the public.

Work conditions include: sitting or standing for extended periods of time with headset on while monitoring computer screens; entering information using a computer keyboard; coordinating eye/hand movements while handling calls for the efficient use of radios and computers; speaking calmly and clearly in order to elicit information and giving instructions to a continuous flow of callers under stress; listening carefully to clearly understand caller information; making responsible judgments where timing is critical; and working within hearing distance of other dispatchers working under similar conditions.

Additional Comments Positions offered are for long-term, year-round employment - there is no opportunity for partial year work. Overtime and holiday work is required. Shifts are bid by seniority and will likely include nights and weekends. There will be no M-F daytime shifts available. Inconvenience pay (night shift differential) is an additional $.28/hr for those who work more than four hours between 6:00 p.m. and 6:00 a.m. Must be available for emergency response. Must undergo a background investigation prior to appointment that will include fingerprints. Candidate is required to pay fingerprint fee.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Alan Ilagan

Telephone 518-402-9273

Fax 518-402-9038

Email Address PostingResponses@dec.ny.gov

Address

Street 625 Broadway

City Albany

State NY

Zip Code 12233

 

Notes on ApplyingEMAIL OR MAIL YOUR RESUME TO THE ABOVE. PLEASE BE SURE TO PUT (18-183) ON YOUR RESUME OR IT MAY NOT BE ACCEPTED.