Review Vacancy
Date Posted: 09/13/18
Applications Due: 09/24/18
Vacancy ID: 58966
Position Information
NY HELPNo
AgencyState Comptroller, Office of the
TitleProgram Aide - Item #03321
Occupational CategoryClerical, Secretarial, Office Aide
Salary Grade13
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $45159 to $55008 Annually
Employment Type Full-Time
Appointment Type Contingent Permanent
Jurisdictional Class Competitive Class
Travel Percentage 10%
Schedule
Workweek Mon-Fri
Hours Per Week 37.50
Workday
From 8:30 AM
To 4:30 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? Yes
Telecommuting allowed? No
Location
County Albany
Street Address 110 State Street
City Albany
StateNY
Zip Code12236
Job Specifics
Minimum Qualifications Interested candidates must be reachable on the Program Aide eligible list or eligible to transfer under Section 70.1 of the Civil Service Law.
To be eligible for a 70.1 transfer to a Program Aide, SG-13, a candidate must have one year of permanent competitive service in a qualifying title allocated to a salary grade 11 or higher.
To determine if your title is eligible for transfer, please go to the GOT-IT website:
www.careermobilityoffice.cs.state.ny.us
Duties Description Working with & communicating with Business Units and vendors to maintain vendor data in SFS and ensure the vendor file data is current and accurate.
• Under the supervision of an Office Assistant 3, performing daily activities to manage the vendor file in SFS.
• Maintaining open communication with Business Units, vendors and OSC Staff to ensure operational issues are addressed timely.
• Reviewing supporting documentation to ensure changes to vendor file information are appropriate and authorized.
• Analyzing data to ensure the vendor file is accurate and reliable.
• Updating vendor file information in SFS (i.e., address, primary contact), which includes: Adding and updated foreign vendors, liens, land claims and payroll vendors; Updating withholding for corporations; Processing Address and Contract change requests and updates.
• Securing sensitive data using various means available.
• Providing support to various customers by performing a wide variety of program activities and tasks to support their requests.
• Running queries in SFS to obtain various data sets for analysis
• Addressing email and help desk inquiries related to concerns/questions from vendors and agencies.
Assist with 1099 Federal Reporting Process.
• Ensuring compliance with IRS regulations.
• Assisting with vendor file corrections to ensure proper 1099 reporting.
• Addressing incoming customer questions that come through the FedRep mailbox
• Communicating with supervisor to ensure adherence to deadlines.
Update and Document New Procedures & Processes / Special Projects.
• Maintaining reliable vendor information, documenting system changes and updates.
• Discussing findings and recommending improvements in processes and system needs that will improve the efficiency and effectiveness of the unit.
• Assisting with additional team projects.
Additional Comments DESIRED COMPETENCIES:
• Communication –
o Candidate must: listen effectively; effectively answer questions; speak in a positive, professional tone; confidently speak about accomplishments/likes/dislikes/frustrations; provide outstanding customer service and demonstrate ability to problem solve effectively.
• Leadership –
o Candidate must: demonstrate ability to overcome obstacles; willingly take on challenges and effect change; demonstrate ability for problem solving; understand basic problem solving concepts; understand own role/responsibility within a team.
• Self- Development –
o Candidate must be: receptive to improvement opportunities; enthusiastic about training opportunities; interested in career growth; and able to learn quickly from mistakes
• Technology –
o Candidate must: display an aptitude for computer fundamentals; be familiar with Microsoft applications and Internet resources; and adapt well to technological change
• Work Ethic –
o Candidate must be energetic and enthusiastic, interested in this particular position, professional and intelligent. Candidate must demonstrate initiative.
Some positions may require additional credentials or a background check to verify your identity.
Contact Information
Name Jackie Carter
Telephone (518) 474-1924
Fax (518) 486-6723
Email Address recruit@osc.ny.gov
Address
Street 110 State Street
City Albany
State NY
Zip Code 12236
Notes on ApplyingInterested candidates should submit a cover letter and resume to recruit@osc.ny.gov no later than September 24, 2018. Please reference Item #03321- GOER –JDC when responding.
When responding, please include the reference number and letters listed in this section. The VACANCY # should not be included.
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