Review Vacancy
Date Posted: 11/07/18
Applications Due: 11/13/18
Vacancy ID: 61374
Position Information
AgencyInformation Technology Services, Office of
TitleProgram Associate (Computer Systems Support Specialist), ref#61374
Occupational CategoryI.T. Engineering, Sciences
Salary GradeNS
Bargaining UnitM/C - Management / Confidential (Unrepresented)
Salary RangeFrom $0 to $53000 Annually
Employment Type Full-Time
Appointment Type Permanent
Jurisdictional Class Exempt Class
Travel Percentage 5%
Schedule
Workweek Mon-Fri
Hours Per Week 37.5
Workday
From 9 AM
To 5:30 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? No
Location
County Albany
Street Address Albany
City Albany
StateNY
Zip Code12223
Job Specifics
Minimum Qualifications Preferred candidates will possess at least an Associate's degree in Computer Science, Information Science, or equivalent, or have commensurate experience in a related IT area.
Duties Description New York State is looking for a dynamic individual to become part of our computer support team. The position will be part of a team responsible for the IT operations for 200 employees.
The successful candidate will be responsible for:
-Assisting with MS Office help desk calls;
-Scheduling and administering video conferences;
-Configuring, troubleshooting & maintaining Blackberry, iPhone and mobile devices;
-Installing and maintaining desktop PC's & laptops;
-Conducting general hardware troubleshooting, and maintenance of the hardware inventory system;
-Contributing to special projects, including but not limited to: website creation, MS Exchange configuration and maintenance, maintenance and analysis of software package features and capabilities, as required.
Additional Comments Occasional travel to NYC and off-hours coverage will be required.
This position will require fingerprinting and background check.
Some positions may require additional credentials or a background check to verify your identity.
Contact Information
Name NYS Computer Support Team
Telephone
Fax
Email Address hr.recruitment@its.ny.gov
Address
Street Empire State Plaza
City Albany
State NY
Zip Code 12223
Notes on ApplyingPlease submit a clear, concise cover letter and resume by November 16, 2018. Please describe how you meet the preferred qualification and indicate that you are applying for Computer Systems Support Specialist, ID 61374.
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