Position Information

NY HELPNo

AgencyHuman Rights, Division of

TitleOffice Assistant 1 (Keyboarding)

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade06

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $30632 to $37891 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Kings

Street Address 55 Hanson Place

Room 900

City Brooklyn

StateNY

Zip Code11217

Job Specifics

Minimum Qualifications One year of permanent competitive service as an Office Assistant 1 (Keyboarding) OR have one year of permanent competitive or 55b/c service in a title eligible for transfer under Section 70.1 of the law.

If you are not currently in a “keyboarding” title, you will be required to pass a keyboarding test that demonstrates your ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy.

Duties Description Provide administrative assistance for a variety of assigned tasks. This may include the organization and maintenance of records; screening inquiries from the public, either in person or by telephone; scheduling intake appointments and maintaining the intake log; inputting non-investigatory event codes into CMS; inputting complaints taken off-site or deferred to the Division into CMS; assisting in scheduling conferences; file preparation for opening and closing complaints.

Initial screening of calls and visitors, providing routine information, routing visitors or making referrals as appropriate, and taking messages. May include screening potential complainants, interested parties, or other callers to obtain information; providing routine information on the filing of complaints, the status of investigations, and the assignment of cases; and making referrals to other staff or agencies for further assistance.

Sorting and distributing mail; amending respondents and complainants’ names; inputting and maintaining form letters in Microsoft Word; drafting correspondence or preparing form letters in response to inquiries; composing and mailing reminder letters to parties. Completes all mailings relative to case processing; routes necessary information and correspondence to appropriate parties.

Responsible for general clerical duties which include general typing or data entry tasks; generating routine or special reports; establishing and maintaining office files, preparing and assembling case files; photocopying and distributing documents; scheduling meetings and handling arrangements; ordering supplies and arranging for office equipment repairs; making travel arrangements and preparing related vouchers, and other clerical tasks or special projects as required.

Additional Comments This position is only open to current NYS employees.

Downstate employees receive an additional $3,026 in location pay annually.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Ali Jafri, Director of Human Resources Management

Telephone

Fax

Email Address resume@dhr.ny.gov

Address

Street One Fordham Plaza, 4 Fl.

City Bronx

State NY

Zip Code 10458

 

Notes on ApplyingPursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via e-mail at Info@goer.ny.gov