Position Information

NY HELPNo

AgencyState Comptroller, Office of the

TitleSupervising Computer Operator - Item #08181

Occupational CategoryI.T. Engineering, Sciences

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $56604 to $71980 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Other (see below)

"Other" Explanation Friday, Saturday & Sunday

Hours Per Week 37.50

Workday

From 7 AM

To 7:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Rensselaer

Street Address Rensselaer Technology Park

365 Jordan Rd.

City Troy

StateNY

Zip Code12180

Job Specifics

Minimum Qualifications Interested candidates must be currently reachable on the Supervising Computer Operator eligible list or eligible to transfer under Section 70.1 of the Civil Service Law.

70.1 Transfer:

To be eligible for a 70.1 transfer, an individual must have one year of permanent competitive service in a qualifying title allocated to a salary grade 16 or above.

Duties Description * Setup and review automated schedules using TSO and ESP scheduling software to ensure that processing is completed accurately and on time.

* Properly handle deadlines and priority changes, making certain that user needs are met.

* Provide Operations staff with all necessary instructions and check-off sheets.

* Monitor the progress of the batch schedules using ESP, SDSF and NetWorker Management Console.

* Verify that batch jobs have completed successfully using ESP, SAVRS and NetWorker Management Console.

* Analyze job failures using message manuals, correct the error, recover the failure and restart the job in the appropriate step using run book documentation.

* Escalate the failure to system and application programming staff where and when necessary.

* Document all job failures and their resolutions on applicable incident report(s) and notify necessary staff by phone or email as required.

* Update the automated job schedules using TSO and ESP as needed to resolve schedule discrepancies or conflicts to avoid recurrence.

* Migrate MVS JCL into production libraries using TSO and ISPF, making operational changes where necessary.

* Migrate AS/400 CL programs and files into production using Alden Change Management System (ACMS).

* Migrate Windows programs and files to production directories using Windows move and copy functions.

* Update associated change management software and change logs as needed.

* Successfully communicate with users to satisfy their production inquiries and requests.

* Ensure that Operators are given schedule instructions in a clear and concise manner.

* Effectively communicate with support and technical staff when resolving job failures or setting up new procedures.

Additional Comments Additional Comments: Knowledge, Skills, and Abilities


* Demonstrated excellent oral and written communication skills.

* Demonstrated strong troubleshooting, problem solving and organizational skills.

* Ability to manage multiple tasks and deadlines.

* Ability to interact with technical and business staff.

* Ability to work independently.

* Exhibits positive attitude.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Manu Priya Minocha

Telephone (518) 474-1924

Fax (518) 486-6723

Email Address recruit@osc.state.ny.us

Address

Street Office of Human Resources

110 State Street

City Albany

State NY

Zip Code 12236

 

Notes on Applying Interested candidates should submit a cover letter and resume to recruit@osc.state.ny.us no later than February 26, 2019. Please reference Item #8181 – GOER-MPM when responding.

When responding, please include the reference number and letters listed in this section. The GOER ID # should not be included.