Position Information

NY HELPNo

AgencyPeople With Developmental Disabilities, Office for

TitleProgram Operations Specialist 2

Occupational CategoryHealth Care, Human/Social Services

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $73284 to $92693 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 35%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Albany

Street Address OPWDD

44 Holland Avenue

City Albany

StateNY

Zip Code12229

Job Specifics

Minimum Qualifications Promotion:
Candidates must be reachable on the Departmental Promotion List (List #37-487)

or

Transfer:
Candidates must have one year of permanent service in a title eligible for transfer under Sections 70.1 or 52.6 of the Civil Service Law

or

Non-competitive Promotion:

If three or fewer interested promotional candidates respond to this notice, the agency may, at its discretion, nominate a qualified employee for non-competitive promotion under the provisions of Section 52.7 of the Civil Service Law. If certified by Civil Service, mandatory reemployment list candidates must be considered first for appointment to this title.

or

Provisional Appointment:

In the event that there is not a valid eligible list, candidates who meet the following promotion qualifications may be qualified for a provisional appointment:

One year of permanent competitive or 55-b/55-c service as either:

A. Program Operations Specialist 1 or

B. Mental Hygiene Program Evaluation Specialist 2, Resources and Reimbursement Program Development Specialist 1, Standards Compliance Analyst 1, Standards Compliance Analyst 1 (Developmental Disabilities), Developmental Disabilities Program Specialist 1, or Utilization Review Coordinator.

Duties Description PRIMARY DUTIES AND RESPONSIBILITIES:

This position will work within the Bureau of Assessment Oversight and Coordination (BAOC) as part of the Assessment and Quality Assurance (QA) team and Statewide Assessment Operations workforce. The Program Operations Specialist 2 will function as a mid-level manager within the unit and will be responsible for supporting assessment and assessment quality assurance data reporting, presentations to leadership and stakeholders, project development, implementation, and evolution of processes and IT systems necessary for the next steps with assessment and quality program implementation including, creation of IT solutions for direct user access of systems, data exchanges, training of OPWDD, Central Office, DDRO and assessment staff, modification of reassessment protocol to support greater efficiency, and finalization of tools and training for staff providing oversight of contract vendor(s).


Duties and responsibilities include, but are not limited to, the following:
• Compile and analyze assessment and QA data for reporting to leadership.
• Assist as a subject matter expert with the development and continued implementation of both assessment and quality assurance program.
• Provide communication, informational updates and in-person training to State Offices, Developmental Disabilities Regional Offices and field staff as needed.
• Coordinate and support public presentations with stakeholders.
• Oversee the activities of an assigned team of staff including but not limited to time off requests, time and attendance records, dissemination of information, monitor productivity, review work assignments and products, prior to compiling for leadership etc.
• Schedule and coordinate regular meeting with BAOC staff to facilitate a “Community of Practice”, share information and give feedback and guidance.
• Provide support as a Master Trainer in evaluation of state assessor field readiness.
• Function as a member of the BAOC leadership team.
• Interface with Department of Health, OPWDD Incident Management Unit and other OPWDD Central Office Divisions/units as needed.
• Assist with the continued development and implementation of the assessment tool (Coordinated Assessment System (CAS)/Child Adolescent Needs and Strengths (CANS), etc.) based rate rationalization model, in collaboration with contract vendors.
• Assist in development of the CANS, oversee development of the training curriculum, facilitate training assessors, and implementation of the tool upon its completion.
• Have broad responsibility for addressing statewide issues concerning the CAS/CANS, including but not limited to: stakeholder questions, concerns and education, daily operational issues, interfacing with senior Central Office administration, addressing IT builds, keeping policy development staff informed of the ongoing relevant field issues, and maintaining the necessary workforce to successfully maintain continued quality assessment operations.
• Assist the Program Operations Specialist 4 in providing field support to the CAS Operations team (State and contract vendor).
• Other duties as assigned.

Additional Comments Please note:

• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume/cover letter.
• In order to be eligible for appointment and to maintain employment, you cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists (or excluded from any other Federal or Federally assisted program). If you are appointed and subsequently listed as an excluded individual or entity on any of these lists (or excluded from any other Federal or Federally assisted program), you may be terminated from your employment.
• If you are employed by state government you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice
• OPWDD is an Equal Opportunity/Affirmative Action Employer

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Chelsea Williams

Telephone (518) 402-5135

Fax (518) 474-9902

Email Address opwdd.sm.COrecruitment@opwdd.ny.gov

Address

Street OPWDD Human Resources

44 Holland Avenue

City Albany

State NY

Zip Code 12229

 

Notes on ApplyingSubmit cover letter and résumé by June 22, 2021. Please reference the above EOA 2021-32 in all correspondence.