Review Vacancy
Date Posted: 06/08/21
Applications Due: 06/22/21
Vacancy ID: 87552
Position Information
NY HELPNo
AgencyState Comptroller, Office of the
TitleInformation Technology Specialist 2 - Item# 00477
Occupational CategoryI.T. Engineering, Sciences
Salary Grade18
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $56604 to $71980 Annually
Employment Type Full-Time
Appointment Type Contingent Permanent
Jurisdictional Class Competitive Class
Travel Percentage 0%
Schedule
Workweek Mon-Fri
Hours Per Week 37.50
Workday
From 8 AM
To 4 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? No
Location
County Albany
Street Address 110 State Street
City Albany
StateNY
Zip Code12236
Job Specifics
Minimum Qualifications Interested candidates must currently be on the Information Technology Specialist 2 eligible list OR be eligible to transfer under Section 52.6 of the Civil Service Law.
52.6 Transfer:
Candidates must have one year of permanent, competitive service in a qualifying title allocated to salary grade 16 or higher.
Duties Description · Install and configure server software as requested by Office of the State Comptroller (OSC) business units.
· Diagnose and resolve server hardware/software problems.
· Monitor, evaluate and diagnose server performance and capacity issues.
· Work with other teams and business units to resolve technical and functional issues.
· Work with application owners and business units to schedule and test upgrades.
· Install security patches to remove vulnerabilities identified by the Information Security Office.
· Coordinate with vendors in the installation, administration, testing, and maintenance of hardware and software.
· Create support cases, as needed.
· Create and modify documentation, including process and procedure documents.
· Migrate objects across development, test, and production environments.
· Setup and maintain user security and policies.
· Address ServiceNow incidents, as needed.
· Provide on-call support for nightly Internet Services Administration (ISA) batch processing.
· Verify that supported applications and web servers supported by ISA are up and available.
· Check previous night’s batch processing results each morning, resolving any outstanding issues.
Additional Comments Knowledge, Skills, and Abilities
· Computer-related associate’s degree.
· Demonstrated experience in computer networking (2 to 4 credit hours).
· Demonstrated experience in object oriented programming (2 to 4 credit hours).
· Demonstrated experience in operating systems (2 to 4 credit hours).
· Demonstrated experience in technical writing (2 to 4 credit hours).
· Demonstrated experience with UNIX/Linux/AIX and variations (3 months to less than 1 year).
· Demonstrated experience with IIS (Internet Information Services) (3 months to less than 1 year).
· Strong verbal and written communication skills.
· Ability to quickly master new information technology concepts using a variety of methods, such as on-the-job learning, research, and formal training.
· Demonstrated initiative, independence, confidentiality, planning and organizational skills.
Some positions may require additional credentials or a background check to verify your identity.
Contact Information
Name Manu Priya Minocha
Telephone (518) 474-1924
Fax (518) 486-6723
Email Address recruit@osc.ny.gov
Address
Street Office of the State Comptroller
110 State Street
City Albany
State NY
Zip Code 12236
Notes on ApplyingInterested candidates should submit a cover letter and resume to recruit@osc.ny.gov no later than June 22, 2021. Please reference Item 00477-GOER-MPM when responding.
When responding, please include the reference number and letters listed in this section. The GOER ID # should not be included.
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