Position Information

NY HELPNo

AgencyTaxation & Finance, State

TitleTax Compliance Representative 3

Occupational CategoryOther Professional Careers

Salary Grade19

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $62205 to $77070 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address WA Harriman Campus

City Albany

StateNY

Zip Code1227

Job Specifics

Minimum Qualifications Eligibility for appointment:
a) Employees who are currently serving in the same title are eligible for reassignment without change in title or status;
b) Candidates reachable on the appropriate eligible list for this title and location;
c) Employees eligible for transfer.

Duties Description The incumbent will be required to:

• Manage, supervise, mentor, and evaluate subordinate staff within the Collections Resolution Center;
• Assist the Tax Compliance Manager 1 and perform administrative functions and duties as needed;
• Review complex matters referred by subordinate staff to determine if the appropriate recommendation was made within prescribed DTF and Division policies and procedures, New York State and Federal laws, and Civil Practice Laws and Rules (CPLR);
• Communicate effectively, both verbally and in writing, with Department staff, taxpayers and/or their representatives, tax practitioners and other external contacts;
• Answer and resolve Executive Correspondence or Director (staff) referrals via the telephone or in writing; compose resolution memorandum and letters for signature of Executive staff;
• Display a calm, courteous, and professional manner during difficult and stressful interactions with employees, taxpayers and/or their representatives;
• Monitor phone calls using an audio headset;
• Ensure staff adherence to the secrecy provisions of the Tax Law and provide for the safeguarding of information subject to secrecy requirements;
• Manipulate an alphanumeric keyboard and use a PC to enter data, produce reports, access files and databases; and
• Supervise, enforce and adhere to the Department rules and policies including Code of Conduct, ethical practices, time and attendance rules and regulations.

Additional Comments Work hours are TBD.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Madalyne Lebitz

Telephone (518) 530-4817

Fax

Email Address Madalyne.Lebitz@tax.ny.gov

Address

Street Bldg 9, Rm 256 WA Harriman Campus

City Albany

State NY

Zip Code 12227

 

Notes on ApplyingQualified candidates should submit a letter of interest and resume including title and how you qualify. Please reference the title of this position in response to this posting.