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Review Vacancy

Date Posted 05/05/22

Applications Due05/19/22

Vacancy ID104310

AgencyLabor, Department of

TitlePublic Information Specialist 2 (Digital Content) - Albany

Occupational CategoryOther Professional Careers

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $79325 to $100342 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 10%

Workweek Mon-Fri

Hours Per Week 37.5


From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address State Office Campus, Building 12

City Albany


Zip Code12240


Seven years of experience in public relations, social media, and digital communications.

Associate’s, Bachelor’s, or Master’s degree in Communications, English, Public Relations, Social Media, Digital Communications, or similar degree, substitutes for two, four, or five years.

• 2 to 5 years implementing or managing web sites or intranets
• Basic understanding of the components of common web technology (HTML, CSS, Javascript)
• Excellent verbal & written communication skills
• Excellent organizational and project coordination skills
• Excellent interpersonal skills
• Ability to handle sensitive and confidential situations with diplomacy
• Highly experienced with Office applications, including word-processing, spreadsheet, and presentation software
• High level of comfort with social software and other web-based technologies
• Ability to initiate and maintain relationships across a diverse set of stakeholders

Duties Description STANDARD DUTIES:

Under the direction of the Director of Website and Intranet Content, the Project Coordinator will perform a variety of supervisory duties in digital media functions for the agency. In this role, the incumbent supports Web and Communications team members in managing, developing, coordinating and evaluating both external and internal digital media activities designed to promote and support the programs and initiatives of the Department of Labor. The incumbent will:

• Assist in executing digital strategies for the Department of Labor website and intranet and assist in other internal employee engagement initiatives, in consultation with the Director of Website and Intranet Content, Director of Communications and Associate Commissioner for Strategic Communications.
• Assist in maintenance of agency website by recommending and helping to implement changes to site architecture, layout, and content based on website analytics, usability testing and agency strategic/operational priorities.
• Assist in the building of a new agency intranet/community engagement platform. This will involve working with a cross-divisional team to implement overall visual design, site navigation, site content, engagement and training of users, coordination with key stakeholders and oversight of the technology.

Post-launch, this position will be responsible for day-to-day operation and management of the agency’s intranet:

• Manage the homepage to maintain a proper balance of content and tools
• Oversee authoring and proper use of online channels for official agency news
• Lead projects to improve sections of the intranet or deliver new tools through the intranet
• Monitor user-generated content for appropriateness
• Monitor site analytics and report on key performance indicators (KPIs)
• Manage common administrative tasks in the intranet software, or liaise with IT staff around those tasks
• Coordinate oversight and planning bodies
• Work closely with key stakeholders to understand their needs and involve them in planning and problem solving (including Communications, IT, HR, Risk and Legal, as well as executives and administrative staff)
• Coordinate the efforts of central content owners
• Involve users in structured design and planning activities
• Communicate actively with all main stakeholder and user groups
• Support intranet group owners in maintaining active communities
• Provide introductions and training to users of all different levels (including average users, content owners, news authors, group owners)

Additional Comments Pending Funding Approval

IMPORTANT: All Department of Labor employees are required to be tested weekly for COVID-19 unless they are fully vaccinated. Employees who are vaccinated must provide proof of vaccine status through a secure online portal.

Some positions may require additional credentials or a background check to verify your identity.

Name Kristen Symonds

Telephone 518-457-1020

Fax EFax:

Email Address


Street New York State Department of Labor

State Office Campus, Building 12, Room 561

City Albany

State NY

Zip Code 12240


Notes on ApplyingCandidates from diverse backgrounds are encouraged to apply. Department of Labor is an Equal Opportunity/Affirmative Action Employer. Department of Labor is committed to ensuring equal opportunity for persons with disabilities and workplace diversity.

To be considered for this position, interested applicants should e-mail a cover letter and resume in Microsoft Word or PDF format to Please include the title, location and vacancy ID #104310 you are applying for in the subject line of your e-mail. Failure to do so may result in the delay of processing your application. In order to qualify you for the position, when you have current or prior New York State employment, you may be contacted by the NYSDOL Personnel Bureau for your social security number to confirm your employment history.

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