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Review Vacancy

Date Posted 05/10/22

Applications Due05/24/22

Vacancy ID104547

AgencyHealth, Department of

TitleProgram Aide - 24653

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade13

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $46983 to $57231 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address Division of Family Health, Bureau of Early Intervention, Corning Tower, Empire State Plaza

City Albany


Zip Code12237

Minimum Qualifications Current NYS Department of Health (DOH) employee with permanent or contingent-permanent competitive service as a Program Aide (G13) OR a NYS employee with one year or more of permanent or contingent permanent, competitive service in a title at or above a (G11) and eligible for transfer to a Program Aide (G13) under section 70.1 of the Civil Service Law.

Preferred Qualifications: Proficiency in the use of MS office, including MS Word, Excel, Adobe, and Office. Strong attention to detail and complete tasks accurately while handling multiple priorities in a busy office environment, and the ability to handle email and telephone inquiries from providers and stakeholders efficiently.

Duties Description The Program Aide will work in the Provider Approval, Due Process, and Monitoring Unit in the Bureau of Early Intervention (BEI), within the Division of Family Health (DFH). The BEI Provider Approval, Due Process and Monitoring Unit is responsible for processing approximately 700 provider applications (individuals and agencies) annually. In addition, there are approximately 750 ongoing reapproval applications, which have a five-year cycle in most instances. Responsibilities include but are not limited to; processing agency provider amendment requests, processing agency provider re-approvals, communicate with agency providers regarding application, and renewal of NY State Education Waivers of Corporate Practice, and provide technical assistance to providers about their amendments, re-approvals, and SED Waivers. Additional responsibilities will include processing individual provider’s request to add facility sites to their approvals and to process agency and individual withdrawal requests.

Additional Comments Full-time, permanent. Transfer candidates may be asked for their social security number to verify eligibility.

For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit:

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources Management Group, EGB/24653/PA/DFH-BEI

Telephone 5184861812

Fax 518-473-3395

Email Address


Street Rm 2217, Corning Tower Building, Empire State Plaza

City Albany

State NY

Zip Code 12237


Notes on ApplyingSubmit resume and cover letter, preferably in PDF format, to, or by fax to (518) 473-3395 with Reference Code EGB/24653/PA/DFH-BEI included in the subject line of your email or fax, or by regular mail to Human Resources Management Group, EGB/24653/PA/DFH-BEI, Room 2217, Corning Tower Building, Empire State Plaza, Albany, New York 12237-0012. Failure to include the required Reference Code may result in the delay of processing your application. Resumes accepted until May 24, 2022.

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