Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.
Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.

Review Vacancy

Date Posted 05/10/22

Applications Due05/25/22

Vacancy ID104552

AgencyThruway Authority

TitleRadio Dispatcher

Occupational CategorySkilled Craft, Apprenticeship, Maintenance

Salary Grade12

Bargaining UnitNone listed

Salary RangeFrom $20 to $28.67 Hourly

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Variable

Hours Per Week 40


From 12 AM

To 12 AM

Flextime allowed? No

Mandatory overtime? Yes

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address 200 Southern Boulevard

City Albany


Zip Code12209

Minimum Qualifications One year of permanent competitive or 55-b/c service as a
Communications Technician 1.

Candidates are required to pass a background check and typing performance test in order to be appointed.

Duties Description A Radio Dispatcher monitors, dispatches, and controls all radio traffic in the New York, Albany, Syracuse, or Buffalo Divisions, or a combination of several divisions, of the NYS Thruway Authority and maintains the only road information center encompassing the entire Thruway System. Radio Dispatchers are required to maintain contact with members of the Thruway State Police by radio and relay such information as may be necessary in the policing of the Thruway System; Bring reports of unusual occurrences to the immediate attention of the State Police Sergeant and the Senior Radio Dispatcher for transmittal to the appropriate Thruway and/or State Police officials; Maintain a record of Thruway State Police, Administrative, Maintenance and Operations personnel; Operate a division, broadcast weather information for the guidance of the State Police, Maintenance Personnel and Roadside and Towing Service operators; Act as central information center for field personnel dealing directly with Thruway patrons; Record detailed accident reports called in by State Police and division traffic personnel; Log all reports of radio difficulty and reports conditions requiring emergency repairs to the Senior Radio Dispatcher; Maintain close surveillance over vehicles carrying explosives or radioactive material; Log reports of Civil Defense alerts and unusual accidents; Maintain various files, including State Police Dispatcher’s logs, communication center logs, disabled vehicle summaries and records of ambulance and outside fire departments called; and Responsible for knowing related policies and procedures established for Maintenance, Traffic Operations and Public Relations.

Additional Comments Radio Dispatchers will be required to work rotating shifts, including weekends and holidays. There is a shift differential for hours worked on overnight shifts.

Some positions may require additional credentials or a background check to verify your identity.

Name Susie Griswold


Fax (518) 471-5076

Email Address


Street 200 Southern Blvd

City Albany

State NY

Zip Code 12209


Notes on ApplyingIf you meet the minimum qualifications and are interested in this position, please provide a resume to

Printable Version