Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.
Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.

Review Vacancy

Date Posted 05/16/22

Applications Due05/31/22

Vacancy ID104985

AgencyMental Health, Office of

TitleBusiness Systems Analyst 2, Central Office;

Occupational CategoryOther Professional Careers

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $79325 to $100342 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 8:30 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 44 Holland Avenue

City Albany


Zip Code12229

Minimum Qualifications Minimum Qualifications:

Candidates must have one year of permanent status as a Business Systems Analyst 2, and be eligible for lateral transfer OR be eligible to transfer via Section 52.6 or 70.1 of the Civil Service Law.

Duties Description You must be a current employee of New York State to be eligible to apply for this position. The Office of Mental Health (OMH) is recruiting a qualified, current State employee to fill a Business Systems Analyst 2, Grade 23, position in thein the Office of the Chief Medical Informatics Officer Under the direction of the Chief Medical Informatics Officer (CMIO), The Business Systems Analyst 2 (BSA 2) will lead, manage and coordinate OMH activities to support, maintain, and enhance OMH clinical and business systems, and participate in the development of new information technology applications. This position is essential to our core mission and health and safety as we develop and maintain key health information systems in collaboration with both OMH business owners and OITS staff. The incumbent will be instrumental in creating business requirements documentation, end-user solutions, quality assurance testing, and delivery of on-site and remote user training for OMH’s current and future clinical and business systems. The BSA 2 will serve as a “bridge” between the business owners and OITS to translate and advocate for OMH’s user requirements and to ensure that system specifications and functions can be understood and implemented

Duties include, but are not limited to, the following:

• Provide ongoing support to business owners and stakeholders to ensure OMH is able to develop and execute the goals, priorities, and strategic plans for OMH clinical and business systems.
• Participate in project team meetings with business owners, clinical leads, and users to discuss their specific business needs and requirements.
• Develop, monitor, and review current OMH business processes through end user interaction.
• Research and document the current or “as-is” state of the business process or function.
• Work with business owners and users to elicit and document business process workflows.
• Develop portions of the desired future or “to-be” state of those processes or functions.
• Develop use case diagrams to translate business requirements into functional workflows.
• Translate user requirements into specifications that can be understood and implemented.
• Develop and conduct test scenarios and test scripts that can be applied to system developments and modifications.
• Analyze potential user impact based upon business process changes and/or design modifications to systems.
• Provide end user support and training for clinical and business systems
• Participate in the formal Change Management processes according to OMH policies and best practices.
• Develop risk assessment and mitigation plans to resolve weaknesses in the OMH clinical and business systems.
• Communicate and coordinate with Information Technology staff regarding system design, development and implementation of OMH clinical and business systems.
• Supervise a team of Business Systems Analyst 1s

Additional Comments Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines.

Commencing on October 12, 2021, all OMH Central Office employees who are not subject to a mandatory vaccination requirement shall be tested for COVID-19 weekly unless they are fully vaccinated. Fully vaccinated means that two (2) or more weeks have elapsed since receiving either the second dose in a two-dose COVID-19 vaccination series (e.g., Pfizer-BioNTech or Moderna) or the first and only dose of a single-dose vaccine (e.g., Johnson & Johnson [J&J]/Janssen).

The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a particular focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. The Office of Mental Health embraces diversity and promotes a workplace in which individual differences are recognized, appreciated, and respected. The New York State Office of Mental Health is an equal opportunity/affirmative action employer.

Some positions may require additional credentials or a background check to verify your identity.

Name Brian Engelhardt


Fax 518-486-3897



Street Office of Mental Health Central Office

44 Holland Avenue

City Albany

State NY

Zip Code 12229


Notes on ApplyingTo be considered for this position, interested candidates should email a cover letter and resume in Microsoft Word or PDF format to Please include the title of the position, location, and vacancy id#104985 in the subject line of your email when applying.

Printable Version