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Review Vacancy

Date Posted 05/16/22

Applications Due05/25/22

Vacancy ID104999

AgencyPeople With Developmental Disabilities, Office for

TitleHealth Facility Management Assistant

Occupational CategoryAdministrative or General Management

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $61270 to $77912 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 40


From 8 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Rockland

Street Address Quality Improvement Department

2 Wilbur Road

City Thiells


Zip Code10984

Minimum Qualifications MINIMUM QUALIFICATIONS:

1. You must take and pass a Civil Service examination in order to be considered for this position.

2. These positions are filled by the Select Job Titles portion of the Professional Careers Opportunities (PCO) examination.

3. To qualify for Health Facility Management Assistant, candidates must meet the following criteria:
• A bachelor's or higher degree.
• AND two years of professional administrative experience in a health-related facility.


• Valid NYS driver’s License.


The Health Facility Management Assistant will report directly to the Quality Improvement Director and support the department of Quality Improvement in the ongoing evaluation of services provided to individuals with developmental disabilities by state-operated facilities and programs.
Conduct studies to evaluate program needs, processes, outcomes, impacts, costs/benefits, effectiveness, and individuals’ satisfaction; collect, review, and analyze quantitative data related to programmatic services; produce management reports and recommend programmatic improvements based on analyses.
Assist in the development and modification of survey instruments and data collection systems; and develop, update, and maintain program evaluation protocols, policies, and procedures.

Duties may include, but are not limited to:

• Serve as a generalist within the department of Quality Improvement, supporting the day-to-day operations of each of its six units. Develop, implement, and analyze initiatives and all key performance indicators (KPIs) for every DDSOO department, the clinic, the 123 residential, and the 11-day habilitation state-operated programs.
• During weekly team meetings, identify trends with billing issues, service delivery, incidents, and operations. Develop measurable interventions using Lean concepts that include ongoing monitoring activities to ensure systems improvements.
• Develop trainings and guidance documents to reduce loss of revenue due to billing issues. Audit individual staff and programs to ensure successful implementation.
• Serve on the quarterly Quality Improvement Committee. Present on KPIs and the successfulness of systems improvements. If KPIs fall below acceptable thresholds, develop new interventions and ongoing monitoring activities to ensure compliance, successful billing, and achievement of the strategic plan and other department goals.
• Conduct monthly analysis of processes with low quality rates and develop operations guidance to improve outcomes, including reducing cycle time to receive documents in the Medicaid Compliance and Incident Management units, reducing the total amount of revenue loss due to self-disclosure, increasing the response rate to Satisfaction Surveys, and increasing attendance by individuals at Home and Community-Based Services meetings.
• Conduct at least four in-person site visits per month as part of recertification survey readiness efforts. Provide site-specific enhanced monitoring based on citations from previous audits, incident trends, and staffing concerns. Review newly implemented policies, procedures, and forms to assess effectiveness. Report training needs to the Habilitation Specialist Clinical Coordinator.
• Co-Chair the Policy and Procedure Committee, supporting efforts to standardize practices across both districts (Hudson Valley and Taconic). Manage weekly work groups to allow at least three departments to be updating a policy at the same time. Ensure that all regional policies for all departments and state-operated programs are reviewed every other year (or annually, when required).
• Maintain multiple Excel spreadsheets for the Director of Quality Improvement. On average, there are 15 spreadsheets with advanced reporting and alert capabilities that require daily input.
• Assist with development and maintenance of records for Agency Audits.
• Liaise with multiple teams and departments regarding Statements of Deficiency and Plans of Corrective Action every week.
• Serve as the backup for staff responsibilities related to Plans of Corrective Action.
• Serve as the backup for staff responsibilities related to Medicaid Compliance.
• Create and update SharePoint sites and Teams channels.

Additional Comments OTHER: *Downstate Adjustment of $3,026.00 would be added to hiring rate/job rate for base is of Hudson Valley DDSO Thiells location (Rockland County).


NOTE ON COVID-19 VACCINATION/WEEKLY TESTING: All State employees in Executive controlled agencies who are not subject to a mandatory vaccination requirement shall be tested for COVID-19 weekly unless they are fully vaccinated.

Please note:

• The assignment of PS&T employees will be made in accordance with the Memorandum of Understanding between PEF and Hudson Valley DDSOO regarding the posting of job vacancies.
• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume/cover letter.
• All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.
• If you are employed by state government, you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit
• Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA). If an employee believes that they need a reasonable accommodation, they should contact NYS OPWDD Workforce and Talent Management Central Office at (518) 473-4785 or Email to obtain information and RA forms.
• Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide their current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at

Some positions may require additional credentials or a background check to verify your identity.

Name Hudson Valley DDSO Human Resources Dept.

Telephone 845-947-6000, option 3, option 5

Fax 845-947-6189

Email Address


Street P.O. Box 470

7 Wilbur Road

City Tupper Lake

State NY

Zip Code 10984


Notes on ApplyingPlease reference EOA 22-094 in all correspondence.

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