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Review Vacancy

Date Posted 07/29/22

Applications Due08/13/22

Vacancy ID109479

AgencyNew York State Justice Center For The Protection Of People With Special Needs

TitleBusiness Systems Analyst 2

Occupational CategoryOther Professional Careers

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $79325 to $100342 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 5%

Workweek Mon-Fri

Hours Per Week 37.5


From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 161 Delaware Avenue

City Delmar


Zip Code12054

Minimum Qualifications Current New York State employee with one year or more permanent, contingent-permanent or 55b/c service as a Business Systems Analyst 2 and are interested in reassignment; OR current New York State employees with one year or more of permanent, contingent-permanent or 55b/c service in a position at SG-22 or above and eligible for transfer under section 52.6 or 70.1 of the Civil Service Law.

NOTE: This vacancy posting is for the purposes of notifying individuals about transfer opportunities. Employees on the Civil Service eligible list will be considered and should not respond to this posting. If you are on the eligible list and not reachable, you may be eligible for transfer. You are encouraged to access GOT-IT on the Civil Service website ( to determine transfer eligibility or contact Justice Center Human Resources for your transfer options.

Duties Description Reporting directly to Project Manager 4, SG-27, the Business Systems Analyst 2, SG-23 will be located in the Justice Center’s Project & Performance Management Unit and will be responsible for but not limited to the following duties:
• Works with stakeholders to develop flow charts and process models that document the current and future state of business processes and functions.
• Develops and maintains requirements documentation throughout the system development life cycle, including business requirements documents (BRDs) and use cases, that will be used by technical teams to develop and enhance IT systems.
• Communicates business process, rules, and system requirements to technical staff, business units, and other stakeholders.
• Validates requirements throughout the business analysis process and system development lifecycle.
• Assists with developing requirements management processes for agency projects and initiatives.
• Plans and performs IT system research and information gathering activities.
• Supports the agency work intake process for prioritization and scheduling of business process and system modernization.
• Identifies and documents the scope of business process changes or enhancements required by procedural changes or by changes to federal, State, or local laws and statutes.
• Works with project managers to establish timetables for project completion.
• Collaborates with business units and technical teams to develop and document test plans, test scenarios, and test cases.
• Facilitates stakeholder analysis and gathers stakeholder feedback on business requirements documents (BRDs) and business cases.
• Collaborates with business units and the Training unit to create training documentation and review training plans.
• Collaborates with business units and the Business Analytics unit to obtain relevant data needed to identify areas of improvement and monitor post-implementation success criteria of business process improvement initiatives.
• Responsible for the direct supervision of Business Systems Analysts 1, SG-18 and Business Analyst contractor staff.

Additional Comments The New York State Justice Center for the Protection of People with Special Needs (Justice Center) is charged with protecting over one million New Yorkers under the care or jurisdiction of six state agencies. The following list outlines several of the Justice Center’s key responsibilities:
•Advocate on behalf of individuals with disabilities and provide oversight of quality of care.
•Operate a centralized, statewide 24-hour hotline and incident reporting system staffed by trained personnel.
•Operate a statewide register that contains the names of individuals found responsible for egregious or repeated acts of abuse or neglect.
•Centralize and perform functions relating to criminal history background checks.
•Investigate serious allegations of abuse and neglect.
•Prosecute criminal acts of abuse and neglect.
•Analyze abuse patterns and trends in order to prevent future occurrences.

NOTE: You are advised that should you accept a job offer with this agency, you may be required to be fingerprinted and pay for the cost of the fingerprinting fee.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources / JH

Telephone 518-549-0209

Fax 518-549-0462

Email Address


Street 161 Delaware Avenue

City Delmar

State NY

Zip Code 12054


Notes on ApplyingPlease submit cover letter along with a clear and concise resume detailing how you meet the minimum qualifications for this position as listed in Specifics and indicate the Position Title & Vacancy ID number for which you are applying.

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