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Review Vacancy

Date Posted 09/13/22

Applications Due09/28/22

Vacancy ID112358

AgencyMental Health, Office of

TitleBusiness Systems Analyst 2, Central Office;

Occupational CategoryOther Professional Careers

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $79325 to $100342 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 44 Holland Avenue

City Albany

StateNY

Zip Code12229

Minimum Qualifications Candidates must have one year of permanent status as a Business Systems Analyst 2, and be eligible for lateral transfer OR be eligible to transfer via Section 52.6 of the Civil Service Law.

All OMH Central Office employees who are vaccinated for COVID-19 must show proof of vaccination. Fully vaccinated means that two (2) or more weeks have elapsed since receiving either the second dose in a two-dose COVID-19 vaccination series (e.g., Pfizer-BioNTech or Moderna) or the first and only dose of a single-dose vaccine (e.g., Johnson & Johnson [J&J]/Janssen). Those not vaccinated must indicate this. Vaccination is required for many OMH positions but not all. Those not vaccinated for COVID-19 are ineligible for appointment to positions that require vaccination.

Duties Description The Business Systems Analyst 2 will serve as a liaison between OMH clinical and business stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to clinical business processes, policies, and information systems including support of OMH clinical programs.
Specific duties include, but are not limited to, the following:
• Conduct general research and information gathering related to business requirements for improvement or automation of simple business processes or functions.
• Researching and documenting the current or "as-is" state of the relevant business process or function.
• Provide technical assistance for OMH Central Office and facility staff, and the end users for OMH IT systems.
• Utilizing basic requirement elicitation techniques such as individual interviews, surveys, and documentation reviews to develop workflow processes.
• Create reports and/or flow charts describing current business workflow and processes.
• Assist in gathering requirements for larger more multi-faceted projects or systems and internal or external interfaces with these systems; creating process, data, or other models utilizing modeling techniques requiring a lower level of training and experience.
• Function as a recording analyst on more complex projects.
• Conduct specific system tests utilizing test scenarios developed by senior analysts.
• Train end user staff on new procedures and software.
• Create training and procedure manuals for end users.
• Performing post implementation review and assessment.
• Identify, analyze, and resolve issues for existing systems resulting from errors detected during implementation or in production.
• Actively support users of OMH Clinical Software by maintaining a rotation on the MI Support helpdesk.
• Provide real-time support for approved telecommuting staff by maintaining a rotation on the Remote Access helpdesk.
• Supervise a Team of BSA 1’s.

Additional Comments Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines.

The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employerdiversity and promotes a workplace in which individual differences are recognized, appreciated, and respected. The New York State Office of Mental Health is an equal opportunity/affirmative action employer

Some positions may require additional credentials or a background check to verify your identity.

Name Brian Engelhardt

Telephone

Fax 518-486-3897

Email Address OMHHRM@OMH.NY.GOV

Address

Street Office of Mental Health Central Office

44 Holland Avenue

City Albany

State NY

Zip Code 12229

 

Notes on ApplyingTo be considered for this position, interested candidates should email a cover letter and resume in Microsoft Word or PDF format to omhhrm@omh.ny.gov. Please include the title of the position and Vacancy ID #112358 in the subject line of your email when applying.

You are advised that, should you accept a job offer with the Office of Mental Health, you may be required to be fingerprinted and pay a fingerprint fee.

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